Ask the Community
Groups
Inform worksheets not displaying properly. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p> </p> <p> </p> <p>If the Hipaa Worksheets or InForm templates are distorted when you open them, go to Control Panel > Internet Options > Security > Internet > Custom Level > ActiveX controls and plug-ins. Make sure this setting is enabled. Seems to only affect versions of Internet Explorer before 11.413.15063.0. The update version 11.0.43 seems to have fixed this.</p> <p>Another way to test is to launch Internet Explorer and go to File > Open and select the .idf4 worksheet by viewing all files to open. If Internet Explorer displays a prompt for allowing ActiveX, then check for that setting.</p> </article> </main>