Datto Module for Kaseya

Datto, Inc.
Datto, Inc. Member, TAP Partner
edited January 2022 in Solutions

Product Name: Datto Module for Kaseya

Description : Datto’s Kaseya module provides Kaseya users with the capability to centrally monitor and
manage all of their Datto devices and alerts within the Kaseya portal. The Datto Module
offers complete management of the status, category, and priority of every device and
agent level alert available. Users can also monitor the amount of data backed up locally on
their device, along with the amount data in the cloud, allowing for centralized tracking for
their entire BDR fleet. Overall, the Datto module allows Kaseya users to leverage Kaseya’s
single pane of glass management solution to save their business time and money.

Comments

  • Michael Weyant
    edited September 2016
    How do I get this module?
  • TVarvais
    TVarvais Member
    edited October 2016
    Error 404 - The PDF is not in the location specified by the Vist Website link on the Details page....
  • Matt Carpenter
    edited May 2018
    urrently the Datto module for Kaseya is very limited.

    Are there any plans to add reporting to Kaseya. Right now we are struggling to bring clients a cohesive report that bundles all of the things we would like to show our customers in an executive summary. One of those things being BDR reporting.

    It would be nice if I could assign a specific device or devices to a company in Kaseya and be able to generate a report from Info Center showing number of successful backup and number of failed backups in a specified time period.

    Is there anything like this in the works?
  • Ryan
    Ryan Member
    edited October 2017
    Ditto everything Matt said. This really is the whole point of PSA/RMM solution, and these integrations are advertised but not available in the SaaS solution.
  • Chris
    Chris Member
    edited January 2018
    I opened a ticket with Datto, and they fixed the issue. The file is now available: partners.dattobackup.com/KaseyaFiles/Datto_Addon_Kaseya.zip
  • Chris
    Chris Member
    edited January 2018
    I have it working on VSA 9.4, however all the Remote web links redirect to a session expired, then prompts for device login. The last backup status & device info is nice.
  • Chris
    Chris Member
    edited January 2018
    Per Datto support, their Dev team is aware that their plugin doesn't support their current status 2.0 page, this issue results in the remote web links to fail. Datto dropped the ball on this plugin. "We are currently aware of the remote web issue in Kaseya. However, we currently do not have a time-frame for a fix."
  • Brian Barrus
    Brian Barrus Member CHOCOLATE MILK
    edited March 2018
    Is this worth installing?
  • TVarvais
    TVarvais Member
    edited May 2018
    It adds the interface to your VSA so that you have a single pane of glass for techs to view/access. FYI - some additional information on addressing the integration: http://community.kaseya.com/xsp/f/350/t/22719.aspx
  • Kiev C. Brownlee
    edited January 2019
    The installation is telling me that my datto credentials are not correct. They are correct I am logged in with them now. Any Ideas???
  • Kiev C. Brownlee
    edited January 2019
    The installation is telling me that my datto credentials are not correct. They are correct I am logged in with them now. Any Ideas???
  • Tim Scheidler
    Tim Scheidler Member
    edited April 2019

    According to Datto this is for on-prem ONLY. Will they be developing a Saas version?

    Addon Prerequisites

    • You must have your own Kaseya Server
  • David Dorris
    David Dorris Member CHOCOLATE MILK
    edited June 2021

    Whats the latest on this? Does this work with hosted VSA yet?

  • FYI - The Kaseya Integration is DEAD as of January 2022.

    If you go to the site, it says "Kaseya integration was retired in 2022 Q1"

    Its a good thing everyone invested all that time in it. There still is IT Glue though. It captures most information for documentation, but say goodbye to alerts and any other functionality in the VSA. Awesome right??!?!? Just when i thought i didn't have enough emails to read.

  • David Luelf
    David Luelf Member CHOCOLATE MILK

    OK...so how do I remove the "left overs"