Sophos Supported Kaseya VSA Integration

Sophos_Integrations
Sophos_Integrations 3 Van de Graaff Drive #2, Burlington, MA 01803Member, TAP Partner CHOCOLATE MILK
edited January 24 in Solutions

Version: 2.0.2

Description:

Instructions : Please see our installation and support guide here: https://community.sophos.com/sophos-integrations/w/integrations/105/sophos-integration-with-kaseya-vsa


Comments

  • Michael Coward
    Michael Coward Member CHOCOLATE MILK

    Has anyone been able to get this to work?

  • Rob Allison
    Rob Allison Member CHOCOLATE MILK

    We had some issues before with installing it that were tracked to ssl cert chain issues. Can use qualisys to check yours to see if that will resolve the issue.


    Issue I have now is that mine still shows 2.0.1 after updating to 2.0.2 shared here. Any thoughts as to what I can do to correct this?

  • Martin Green
    Martin Green Member CHOCOLATE MILK

    No issues with the installation, but when logged in with admin role I get this message when clicking on the Assets and Deployment tabs:

    ACCESS TO THIS TAB IS ONLY AVAILABLE TO SERVICE PROVIDERS


  • Thomas Kehraus
    Thomas Kehraus AustriaMember, Managed Service Provider CHOCOLATE MILK

    Hi,

    I´ve the problem when installing the third party - following message:

    We are using the latest VSA version with the latest plugin from this post.

    Thank you

  • Thomas Kehraus
    Thomas Kehraus AustriaMember, Managed Service Provider CHOCOLATE MILK

    Hi,

    I´ve the problem when installing the third party - following message:

    We are using the latest VSA version with the latest plugin from this post.

    Thank you

  • Rob Allison
    Rob Allison Member CHOCOLATE MILK

    We had some issues before with installing it that were tracked to ssl cert chain issues. Can use qualisys to check yours to see if that will resolve the issue.


    Issue I have now is that mine still shows 2.0.1 after updating to 2.0.2 show

  • Rob Allison
    Rob Allison Member CHOCOLATE MILK

    I can not seem to get mine to update to 2.0.2. I also found out that the auto deployment is not correct from one tech's login to the next. Tech sends me a screen shot of what he has in auto deployment in the VSA which is very different from mine. This is pretty useless for us at this point. I can't have just one person managing deployments from the VSA. How did you intend for this to scale?

  • Tony
    Tony Member CHOCOLATE MILK

    We just installed this (Sophos_Security_Solutions.vsaz uploaded Jan 5, 2022) on Nov 11, 2022, and it STILL says version 2.0.1 inside Kaseya. Is this really the 2.0.2 version and a programmer forgot to update the "version" parameter or is there another download somewhere that should be used instead?