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Kaseya Live Connect Admin install

Chris Amori
Chris Amori Member CHOCOLATE MILK
edited January 24 in Solutions

Product Name: Kaseya Live Connect Admin install

Version: 1.4

Description : Tired of the constant re-installing of KLC at the most inconvenient times? ClubMSP has released this script that will help automate that process. The script follows our best practice of uninstalling the old one, deleting the LiveConnect user folder, and then downloading and re-installing the latest version. (PS. you may also need to reboot your system if you are still having issues, but we didn't want to surprise you with that step in the script!)
Edit: 2018-10-10 - Updated Powershell commands to 32/64
Edit 2021-6-02 - Updated some file references and change of file App Name from "Kaseya Live Connect" to just "Live Connect" (thanks Rob S!)

ClubMSP is the world's biggest collection of Kaseya scripts. It is an affordable subscription service which helps pay for us to keep the scripts updated, as well as take requests for new scripts. Please visit us at http://clubmsp.com and review our complete collection.

Edit 2019-4-29 - Updated file reference due to move of hosting. Just remove "files" from URL (http://files.mymsp....... )

Instructions :

Download and un-zip the file, and import it into your KServer.     You should schedule this to run weekly, after you do your KServer patches.   If you are on SaaS, that would be on Saturday, so schedule this for Monday morning.  Please note that it does KILL any active LiveConnect sessions, so install early in the morning!

If you have any problems with the script, please email us directly at [email protected]

ClubMSP and Virtual Administrator always recommend testing any script in a limited environment before doing a mass deployment!

Be sure to visit https://clubmsp.com for our full library of Kaseya scripts!

Comments

  • Andrew
    Andrew Member CHOCOLATE MILK
    edited April 2019

    Getting a 404 for the file http://files.mymsp.com/va/files/downloads/klc/klc-uninstall.txt


    The requested URL /va/files/downloads/klc/klc-uninstall.txt was not found on this server.

    Additionally, a 404 Not Found
    error was encountered while trying to use an ErrorDocument to handle the request.




    The requested URL /va/files/downloads/klc/klc-uninstall.txt was not found on this server.



    Additionally, a 404 Not Found
    error was encountered while trying to use an ErrorDocument to handle the request.


  • Chris Amori
    Chris Amori Member CHOCOLATE MILK
    edited April 2019

    Andrew, thanks for the heads up!    We had some problems with our host and had to move, and some of the references aren't as flexible on Linux as they were on Windows.   I will fix and re-upload the file, but the quick fix is just drop the "files" from http://files.mymsp......

  • Andrew
    Andrew Member CHOCOLATE MILK
    edited April 2019
    That worked, thanks for quick response Chris and helpful script. If you goto connect this year would love to get a beer.
  • Chris Amori
    Chris Amori Member CHOCOLATE MILK
    edited April 2019

    Thanks Andrew! I will be there!

  • Rob S
    Rob S Member CHOCOLATE MILK
    edited March 2021

    So I wondered why this wasn't working and it turns out that Kaseya have very kindly renamed  the app (#sarcasm) from KaseyaLiveConnect to just LiveConnect.exe, so this script no longer works as it's looking for the old file path. The best part though is because they leave the old KaseyaLiveConnect.exe on the server, so the script itself doesn't fail (but simply re-installs the previous version).

    To fix you have to update all of the KaseyaLiveConnect.exe references to just LiveConnect.exe.

    The uninstall script will also have to be fixed before the next update (it works ok now because it references the old name still).

  • Chris Amori
    Chris Amori Member CHOCOLATE MILK
    edited June 2021

    Rob,  thanks for noticing this.   We updated the script, including the uninstall.


  • Rob S
    Rob S Member CHOCOLATE MILK

    FYI: The http download link (for the installer) no longer works and it needs to be changed to https.

  • CAmori
    CAmori Washington DC areaMember CHOCOLATE MILK

    If anyone is still getting that error, just update the GETURL line to reference http://files.mymsp.com/downloads/klc/klc-uninstall.txt

    Chris A.

    Virtual Administrator/clubmsp.com

  • Rob S
    Rob S Member CHOCOLATE MILK

    @CAmori it appears the latest installer/update has broken this again.

    Anything you can do?

  • Arman Qalhashahi
    Arman Qalhashahi Member CHOCOLATE MILK

    None of the URLs are working unfortunately.

  • Trevor Okazaki
    Trevor Okazaki Member CHOCOLATE MILK

    I'm not able to import the procedure, fails to import and fails if I paste the XML.


  • CAmori
    CAmori Washington DC areaMember CHOCOLATE MILK

    Hey Guys, sorry, but the latest version of the installer makes this near impossible. When we run the installer, it comes up with a registration problem looking in the Microsoft store for a program to run it. This happens whether we install as System or as User, and a reboot doesn't fix it. The only fix is to manually install it.

    We will update you if we find a solution to this issue. Maybe there are some switches we can use?

    Virtual Administrator/ClubMSP