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How can I disable 2FA in Connectwise Automate FKA LabTech in an emergency? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p> </p> <p>f you need to disable the 2FA logon requirement in LabTech we have been informed the following process will allow access.</p> <p> In the Labtech database you can disable AuthAnvil integration in an emergency. This leaves the plugin and all other options intact and only unchecks the “Enable AuthAnvil” option.</p> <p>In MySQL </p> <p>UPDATE properties</p> <blockquote class="blockquote"> <p>SET VALUE = 'False'</p> <p>WHERE NAME = 'AuthAnvilEnabled'</p> </blockquote> <p><strong>Note</strong>: The AuthAnvil 2FA logon integration is actually managed by LabTech. If there is any failures with the agent please contact the LabTech support team via <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.labtechsoftware.com%2Fsupport.php">http://www.labtechsoftware.com/support.php</a></p> </article> </main>