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Adding 2FA to ConnectWise - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="note-this-integration-does-not-support-the-use-of-push-you-will-need-to-use-otp-note-this-is-a-legacy-integration-that-was-build-on-the-authanvil-platform-predecessor-to-passly-this-integration-is-still-supported-with-passly-authanvil-on-premises-authanvil-on-demand"> <strong>Note: </strong>This integration does not support the use of Push. You will need to use OTP.<br>Note: This is a legacy integration that was build on the AuthAnvil platform (predecessor to Passly). This integration is still supported with Passly, AuthAnvil On-Premises & AuthAnvil On-Demand. </h3> <p><strong>Note</strong>: This integration was built and is managed by the ConnectWise team. ConnectWise support can be reached via <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.connectwise.com%2Fsupport%2F">http://www.connectwise.com/support/</a></p> <h3 data-id="requirements"><strong>Requirements</strong></h3> <ul><li>ConnectWise v2010.2.7908 or later installed and configured.</li> <li>An Active On-Demand tenant.</li> <li>Usernames in 2FA and ConnectWise that match.</li> </ul><h3 data-id="introduction"><strong>Introduction</strong></h3> <p>ConnectWise offers a powerful and flexible Professional Service Automation (PSA) system. With the use of Passly Two Factor Auth, it is possible to add strong authentication to and provide identity assurance for this system.</p> <p>The rest of this document will step through the process to accomplish the implementation and configuration of Passly support on a system running ConnectWise v2010.2.7908 or later. </p> <h3 data-id="configuring-connectwise-2010-and-later-to-support-2fa"><strong>Configuring ConnectWise 2010 and later to support 2FA</strong></h3> <p><strong>Step 1 – </strong>Configure the AuthAnvil Setup Table</p> <ol><li>Log into ConnectWise.</li> <li>Expand the <strong>Setup</strong> tab.</li> <li>Open <strong>Setup Tables.</strong></li> <li>Enter “AuthAnvil” into the <strong>Table</strong> field and click search. This will return the <strong>AuthAnvil Setup Table.</strong></li> <li>Open the <strong>AuthAnvil Setup Table.</strong></li> <li>Select <strong>https</strong> from the dropdown.</li> <li> Enter your AuthAnvil SAS URL.<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/UVRS8GSPHO0A/1-png.png" alt="" class="embedImage-img importedEmbed-img"></img><br><strong>Note: </strong>In ConnectWise 2014.2 and later you must use the full URL (Your Company)my.paslsy.com/AuthAnvil/SAS.asmx<br>Your SAS URL will be your tenant URL/AuthAnvil/SAS.asmx<br>Example: acme.my.passly.com/AuthAnvil/SAS.asmx<br></li> <li>Enter your PasslySite ID. This will always be 1.</li> <li>Click <strong>Save.</strong></li> <li> Click the <strong>Test Connection</strong> button and verify that the connection is successful.<br><br></li> </ol><p><strong>Step 2 -</strong> Assign members to use Passly for Two-Factor Authentication</p> <ol><li>Log into ConnectWise.</li> <li>Expand the <strong>Setup</strong> tab.</li> <li>Open <strong>Members.</strong></li> <li>Browse to a member that you would like to have use Passly authentication for ConnectWise login.</li> <li>Make sure the <strong>member ID</strong> in ConnectWise matches the Passly<strong>username.</strong></li> <li> Scroll to the bottom of the member screen and select <strong>AuthAnvil</strong> from the <strong>Service</strong> drop down.<br>Click <strong>Save.</strong> </li> <li>Repeat steps 3 – 7 for every member who needs to use Passly authentication.</li> </ol><p><strong>Step 3</strong> – Log into ConnectWise using an Passly-protected user</p> <ol><li> Log into ConnectWise using the regular method. After you enter your username and password, you will be presented with the following screen:<br>For the Pin your users will use Pin: 1111<br><strong>Note</strong>: The actual Pin requirement was a hold over from the old On-Prem configuration. On-Demand does not use the Pin, however it respects the value being submitted. </li> <li>Enter the current OTP on the users Passly Authenticator.</li> <li>Click <strong>Login</strong>.</li> </ol> </article> </main>