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How do I add a user? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Once logged into your On-Demand tenant you will be able to add a new user following these steps.</p> <ol><li>Select <strong>Directory Manager</strong>.<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/QXQS3UB302QA/1-png.png" alt="" class="embedImage-img importedEmbed-img"></img></li> <li>Select the green Plus sign in the bottom right corner.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/H8UK7BL669D9/kb2-png.png" alt="kb2.PNG" width="49" height="48" class="embedImage-img importedEmbed-img"></img></li> <li>You will now be prompted to create either a single user or import users via .CSV<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/LAATGCMHKHPF/kb3-png.png" alt="kb3.PNG" width="37" height="97" class="embedImage-img importedEmbed-img"></img></li> </ol><p> </p> <p><strong>Adding a Single User</strong></p> <ol><li>To add a <strong>Single User</strong> select<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/H8UK7BL669D9/kb2-png.png" alt="kb2.PNG" width="49" height="48" class="embedImage-img importedEmbed-img"></img></li> <li>Enter the Display Name, Email Address, Username. You will also be able to set whether the user should be sent an activation email, or if they should require MFA during activation.<img src="https://us.v-cdn.net/6032361/uploads/migrated/I4O4266TJMDJ/5-png.png" alt="" width="432" height="252" class="embedImage-img importedEmbed-img"></img><br><strong>Note</strong>: You can also set a specific password for the first log in by selecting<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/IIYRITHKOLY4/7-png.png" alt="" class="embedImage-img importedEmbed-img"></img></li> <li>Once you are satisfied with the copnfiguration select <strong>Add User<br></strong><img src="https://us.v-cdn.net/6032361/uploads/migrated/WFNJYMQ3DJJN/8-png.png" alt="" class="embedImage-img importedEmbed-img"></img><br><br></li> </ol><p><strong>Adding Multiple Users</strong></p> <ol><li>To add several users via CSV please select<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/0NJTK2RQOBOF/kb4-png.png" alt="kb4.PNG" class="embedImage-img importedEmbed-img"></img></li> <li>Step 1 - Create your import CSV using the download example presented or the one attached to this article.<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/C4ICGU8A3XRQ/b.png" alt="" class="embedImage-img importedEmbed-img"></img></li> <li>Step 2 - Upload the CSV<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/AR9Y3RJINP8M/c.png" alt="" class="embedImage-img importedEmbed-img"></img><br>You will be able to set whether the user should be sent an activation email, or if they should require MFA during activation.</li> <li>Select <strong>Add Users</strong> when you are satisfied with the entry.<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/WFNJYMQ3DJJN/8-png.png" alt="" class="embedImage-img importedEmbed-img"></img><img src="https://us.v-cdn.net/6032361/uploads/migrated/28BNKTBZFG6A/kb2-png.png" alt="kb2.PNG" class="embedImage-img importedEmbed-img"></img></li> </ol> </article> </main>