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Signing in to the MyGlue Extension - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Follow these simple steps to sign in to your MyGlue account via the MyGlue Extension.</p> <h3 data-id="before-you-begin"><strong>Before you begin</strong></h3> <p>You should have already received an invitation email prompting you to activate your user account. If you still have a pending invitation, you will need to access the link in the email before you can sign in.</p> <p>If you are an auto-provisioned user, your ITG administrator will have sent you a MyGlue Account Identifier. You will need to enter this Account Identifier to sign in.</p> <h3 data-id="signing-in"><strong>Signing in</strong></h3> <p>From Chrome, Firefox or Edge, click on the MyGlue icon in your toolbar to display the login dialog in the extension window. Select your <strong>account’s location</strong>, enter your email address, and click <strong>Next</strong>.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/RZXFLZXBH5MC/mg-sso-epic-mockups.png" alt="MG_SSO_Epic_Mockups.png" width="285" height="506" class="embedImage-img importedEmbed-img"></img></p> <ul><li>If your IT Glue administrator has configured single sign-on (SSO) for your MyGlue account, you will be redirected to your SSO sign-in page. There, enter your usual SSO credentials to continue the sign in process. <ul><li>If your IT Glue administrator has configured auto-provisioning, you will be prompted to enter the Account Identifier.</li> </ul></li> <li>If your MyGlue account does not have SSO configured, enter your MyGlue password and click <strong>Sign in</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/9N4EWKD3ITHU/mg-sso-epic-mockups-2.png" alt="MG_SSO_Epic_Mockups-2.png" width="285" height="504" class="embedImage-img importedEmbed-img"></img></p> </li> </ul><p>If you have multi-factor authentication (MFA) enabled on your account, you will need to enter the code from your authenticator app to continue.</p> <p><strong>Next:</strong> <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/myglue/hc/en-us/sections/360007173212-MyGlue-Chrome-Extension">Browse related articles</a></p> </article> </main>