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MyGlue Scenario 1 - Client Password Management Solution - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>If you'd like to know more on how to deploy MyGlue, please view the <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004938498" rel="noopener nofollow">MyGlue Deployment Guide</a>.</p> <h3 data-id="scenario-purpose">Scenario Purpose</h3> <p>Deploy a MyGlue account as a value-added solution that provides a secure place for password management.</p> <h3 data-id="scenario">Scenario</h3> <p>Are your clients still putting passwords on post-it notes, sharing through unsecured emails or creating support tickets for forgotten passwords? Empower them to easily and securely manage their team-based passwords with MyGlue.</p> <p>In this scenario, you will deploy a MyGlue account where client users can create, update, and manage their team-based passwords.</p> <h3 data-id="my-glue-deployment-steps">My Glue Deployment Steps</h3> <ol><li>Log in to your IT Glue account and navigate to <strong>Account > MyGlue</strong>. Then, click <strong>+ New</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/9FMASRUQNBC2/myglue-it-glue.png" alt="MyGlue___IT_Glue.png" class="embedImage-img importedEmbed-img"></img></p> <p>If you have never set up a MyGlue account before, you will see the screenshot below when you click <strong>MyGlue</strong> from the sidebar.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/QISJ1EAMNLV1/screen-shot-2018-06-06-at-11-26-08-am.png" alt="Screen_Shot_2018-06-06_at_11.26.08_AM.png" width="450" height="393" class="embedImage-img importedEmbed-img"></img></p> </li> <li>If this is the first MyGlue account you are setting up, you will be prompted to enter support information. If not, please skip this step. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/KMJWJ5G21SGC/screen-shot-2018-06-06-at-11-29-50-am.png" alt="Screen_Shot_2018-06-06_at_11.29.50_AM.png" class="embedImage-img importedEmbed-img"></img><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/GU1WQ9PZTVLG/screen-shot-2018-06-06-at-11-30-03-am.png" alt="Screen_Shot_2018-06-06_at_11.30.03_AM.png" width="705" height="364" class="embedImage-img importedEmbed-img"></img></p> </li> <li>In the <strong>New Account</strong> page, complete the following: <ol type="a"><li>Enter a name for the new MyGlue account.</li> <li>Choose the existing IT Glue Organizations you’d like to assign.</li> <li>If you want to enforce MFA for the account, check <strong>Require MFA for access to this MyGlue account</strong>. Refer to our KB article <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004933717-Turning-on-enforced-MFA-for-all-users">here</a> for details on prerequisites needed for this setting.</li> <li>Select a global default security permission for the account. There are three options: <ol type="i"><li> <strong>All MyGlue users with access to the organization have access by default - </strong>Passwords created by MyGlue users will be visible to all other MyGlue users with access to the same organization. This ensures that a low-risk and widely used password is easily accessible.</li> <li> <strong>Only the creator has access by default -</strong> Passwords created by MyGlue users are visible only to that user. This ensures that a password is not exposed to an entire group or organization upon creation.</li> <li> <strong>Specific groups and/or users with access to the organization can access by default -</strong> Passwords created by MyGlue users will be automatically shared to specifically chosen MyGlue groups/users or IT Glue groups. This means that MyGlue users don’t need to remember to set those permissions each time they create a password. The password creator will still have access.</li> </ol></li> <li>Click <strong>Save</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/P4CXI5X8SJJV/new-account-it-glue.png" alt="New_Account___IT_Glue.png" class="embedImage-img importedEmbed-img"></img></p> </li> </ol></li> <li>Create a security group for this MyGlue account. Enter a name and an optional description for the group, and add all MyGlue users who should have access to the group. If you do not yet have MyGlue users in IT Glue, you can invite them on the next screen. You can also add additional organizations here. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/HJFZAMWN4003/screen-shot-2019-01-22-at-12-36-09-pm.png" alt="Screen_Shot_2019-01-22_at_12.36.09_PM.png" width="750" height="535" class="embedImage-img importedEmbed-img"></img></p> </li> <li>If you want this group of MyGlue users to have access to passwords you have already created for their organization, check <em><strong>Grant access to unrestricted ("All IT Glue Users") IT Glue data within the allowed Organizations</strong>.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/EKPWZH773U22/screen-shot-2019-01-22-at-12-34-23-pm.png" alt="Screen_Shot_2019-01-22_at_12.34.23_PM.png" width="703" height="106" class="embedImage-img importedEmbed-img"></img></em> </li> <li>All asset types are checked to deny access by default, uncheck <strong>Passwords </strong>and click <strong>Save</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/KKANA30JAX22/myglue-deny-asset-type-access.png" alt="myglue-deny-asset-type-access.png" width="701" height="431" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Uncheck the organization's contacts you do not want to invite to MyGlue, and click <strong>Next</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/PTK8NDFQYV95/invite-to-myglue-it-glue-png.png" alt="Invite_to_MyGlue___IT_Glue_png.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Set the appropriate permissions for the invited users. Our <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004939118-MyGlue-user-roles-groups-and-permissions-" rel="noopener nofollow">MyGlue user roles, groups, and permissions</a> KB article will help you decide which role to give the users. Click <strong>Save</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/1SCVHH2LYWG4/screen-shot-2019-01-22-at-2-31-36-pm.png" alt="Screen_Shot_2019-01-22_at_2.31.36_PM.png" width="701" height="1013" class="embedImage-img importedEmbed-img"></img></p> </li> </ol><p>Please also see the below scenarios for other ways you can utilize MyGlue.</p> <ul><li><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004934957" rel="noopener nofollow">MyGlue Scenario 2: Client Internal Documentation Solution</a></li> <li><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004935237" rel="noopener nofollow">MyGlue Scenario 3: Client Structured Documentation Solution</a></li> <li><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004939578" rel="noopener nofollow">MyGlue Scenario 4: Collaboration</a></li> <li><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Fitglue%2Fhc%2Fen-us%2Farticles%2F360004935557" rel="noopener nofollow">MyGlue Scenario 5: Self-Service</a></li> </ul> </article> </main>