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Importing the IT Glue Library - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Follow the instructions below to import the IT Glue Library. Topics include Service Desk, Service Level Management, and Change Management.</p> <p>You'll find a number of types of Standard Operating Procedures in the library, including:</p> <ul><li> <strong>Process SOPs - </strong>Instructions for a group of people who perform all the activities for a single process.</li> <li> <strong>Role SOPs - </strong>Instructions for one person or role within an organization.</li> </ul><p>Prerequisites</p> <ul><li>You must have an Administrator role or a Manager role that has access to all organizations.</li> </ul><p>Instructions</p> <ol><li>Navigate to the IT Glue Organization that you'd like to import the library to.</li> <li>Click <strong>Documents</strong> in the left-hand menu.</li> <li>Click on the <strong>Import</strong> button in the top-right corner and select <strong>Library</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/PBA757Q8LQ0V/untitled.png" alt="Untitled.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Select one or more folders and documents by ticking the desired checkboxes. Then, click the <strong>Import To </strong>button. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/9VLAFNT18SXB/library-it-glue.png" alt="Library___IT_Glue.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>In the Import dialog box, select the folder to import to. The default view shows folders that exist in the current organization. <ul><li>To import to a different organization, click <strong>Select a Different Organization</strong>. Search for the organization by typing the first few letters of its name. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/0YL1C9POW1RG/library-it-glue.png" alt="Library___IT_Glue.png" class="embedImage-img importedEmbed-img"></img></p> </li> </ul></li> <li>Select the folder you would like to copy the selected items to. <ul><li>To import to the root folder of the current organization, click <strong>Documents </strong>under <strong>Select a Folder</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/C8FECABZCIEQ/library-it-glue-3.png" alt="Library___IT_Glue-3.png" class="embedImage-img importedEmbed-img"></img></p> </li> </ul></li> <li>Click <strong>Copy</strong> to complete the import.</li> </ol><div> <strong>Note:</strong> You can import the contents of the library as many times as you want.</div> <p>For more information about the library, take a look at our blog post: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.itglue.com%2Fblog%2Fyour-personal-it-glue-library" rel="noopener noreferrer nofollow">Launching the IT Glue Library</a>.</p> </article> </main>