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<main> <article class="userContent"> <p>The Applications Flexible Asset can give a comprehensive summary of every application used in a client environment, including cloud based, on-premises, client-server, and client only applications.</p> <p>Keep in mind that on first pass it might be as simple as recording the application and version number. More details can be recorded later. From discussions with the key contact, you'll want to make sure that the <strong>Importance</strong>, <strong>Business Impact</strong>, and <strong>Application Champion</strong> fields are filled in accurately.</p> <p>Preparation</p> <ul><li>All servers have been entered as configurations.</li> <li>Licensing and Vendor information for each application has been recorded using the <strong>Licensing</strong> and <strong>Vendor</strong> Flexible Assets.</li> </ul><div>Visit <strong>Account > Flexible Asset Types > Applications</strong> to ensure the available fields and drop-down options are in line with the information you want to capture.</div> <p>Instructions</p> <p>Create one entry for every application you discover. Your discovery checklist should include the following sources:</p> <ul><li>Discussion with key contacts</li> <li>Output from discovery reports - automated or manual</li> <li>Previous provider's documentation</li> <li>Browsing a workstation</li> <li>Report from RMM tool if deployed</li> </ul><ol><li>Navigate to the organization that the application belongs to.</li> <li>Click on <strong>Applications </strong>in the left sidebar and then on the <strong>+ New</strong> button in the top-right corner. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/H50EJCJJXE6X/applications-it-glue.png" alt="Applications___IT_Glue.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>In the original template design, the <strong>Name</strong> and <strong>Version</strong> are merged to produce the title, so keep these two details separate. For example, if <em>CRM</em> is the name and <em>2013</em> is the Version, this will produce an entry entitled <em>CRM 2013</em>.</li> <li>In the <strong>Create Application</strong> screen, complete each of these below fields: <ul><li> <strong>Category</strong> - Select the relevant (primary) category. </li> <li> <strong>Business Impact</strong> - Describe what the impact would be if this application should become unavailable to the client. </li> <li> <strong>Application Champion</strong> - Search for and select one or more contacts. If necessary, revisit the <strong>Contacts</strong> area to create these individuals in your account. </li> <li> <strong>Application Server(s)</strong> - Search for and select one or more servers. </li> <li> <strong>Vendor</strong> - Search for and select one the vendor. </li> <li> <strong>Licensing Information</strong> - Search for and select the license. </li> </ul></li> <li>Click <strong>Save</strong>.</li> </ol> </article> </main>