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IT Glue Search within Kaseya BMS - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Find your IT Glue data without having to leave Kaseya BMS.</p> <p>With the IT Glue Chrome Extension installed, activate IT Glue Search on any Kaseya BMS page, by just pressing ‘Q’, to see suggested IT Glue results.</p> <p> Instructions </p> <ol><li>Install the <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fchrome.google.com%2Fwebstore%2Fdetail%2Fit-glue-chrome-extension%2Fmlhdnjepakdfdaabohjgegnomlgeejep">IT Glue Chrome Extension</a>.</li> <li>In a Chrome tab, navigate to a Kaseya BMS Service Desk or CRM webpage containing data also stored in IT Glue. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/9LZVVP2E74CD/kaseya-qs-account.png" alt="Kaseya_QS_account.png" width="797" height="438" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Press “Q” on your keyboard. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/0YJ6BRVHE3TU/kaseya-zoomed.gif" alt="kaseya_zoomed.gif" width="809" height="458" class="embedImage-img importedEmbed-img"></img></p> </li> </ol><p>Trigger IT Glue Search on the following Kaseya BMS pages:</p> <ul><li>Service Desk > Tickets > Manage Tickets</li> <li>Service Desk > Assets Management > Hardware Asset > Hardware Assets</li> <li>CRM > Accounts > Account Management</li> <li>CRM > Contacts</li> </ul> </article> </main>