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2018-09-26 - Introducing Continuum Help Desk Integration - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong><em>IT Glue has added more functionality to your integration with Continuum.</em></strong></p> <p>IT Glue and Continuum have announced that you can integrate Continuum Help Desk with IT Glue.</p> <p>Our integration with Continuum Help Desk means one knowledge source for both your in-house and Continuum technicians. </p> <p>How does it benefit you?</p> <ul><li>Use GlueConnect to grant Continuum Help Desk access to your IT Glue account</li> <li>A single source of knowledge provides smooth and consistent IT support for your clients</li> <li>Eliminate time wasted looking for data across multiple systems and platforms</li> <li>Granular security control of which organizations are shared with Continuum Help Desk</li> <li>Full visibility into Continuum Help Desk technicians’ activities, with detailed activity logs</li> </ul><p>To learn more and how to integrate Continuum Help Desk with IT Glue, please read <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/itglue/hc/en-us/articles/360004933197">Continuum Help Desk Integration Using GlueConnect</a>.</p> <p>If you are already using Continuum RMM and haven't yet set up your integration, please read <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/itglue/hc/en-us/articles/360004939838">Integrating with Continuum</a>.</p> </article> </main>