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I can't reset my password - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>There are a few things to take into consideration when requesting a password reset:</p> <ul><li>If the link was sent more than 6 hours ago, it's no longer valid for security reasons. Click on <strong>"Forgot your password?"</strong> again to get a new link.</li> <li>Ensure that you are expecting the email at the correct address.</li> <li>Check your junk or spam folder if you still haven't received the email in your inbox.</li> <li>If you have not yet accepted your MyGlue invitation, your account will be in a pending status. In this case, you will need to click the link in the invitation email to complete your account setup.</li> </ul><p><strong>For security reasons, your IT service provider cannot reset passwords.</strong></p> </article> </main>