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Purchasing MyGlue - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Prerequisites</p> <ul><li>You must be an Administrator or a Manager who has access to all organizations.</li> </ul><p>Instructions</p> <p>There are four ways to upgrade to MyGlue:</p> <ul><li>Using the Upgrade option in your MyGlue account</li> <li>Using the Upgrade option under “Plan”</li> <li>Using the Upgrade option in Billing under “Plan”</li> <li>Using on Upgrade when prompted</li> </ul><h3 data-id="using-the-upgrade-option-in-your-account">Using the Upgrade option in your account</h3> <ol><li>Log in to IT Glue and navigate to <strong>Account > MyGlue</strong>. Then, click on the <strong>Upgrade</strong> button in the top-right corner. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/3CJ8VJUONHRJ/untitled.png" alt="Untitled.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>This will open a purchase window. Click <strong>Purchase</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/XAMRK2CDHIRP/screen-shot-2019-02-15-at-2-23-08-pm.png" alt="Screen_Shot_2019-02-15_at_2.23.08_PM.png" class="embedImage-img importedEmbed-img"></img></p> </li> </ol><h3 data-id="using-the-upgrade-option-in-plan">Using the Upgrade option in Plan</h3> <ol><li>Log in to IT Glue and navigate to <strong>Account > Plan</strong>. Then, click on <strong>Upgrade</strong>. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/D119X0R3DD1N/plan-and-pricing-it-glue.png" alt="Plan_and_Pricing___IT_Glue.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>This will open the upgrade purchase window. Click <strong>Purchase.</strong> <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/41TL39OL0165/screen-shot-2019-02-15-at-2-23-08-pm.png" alt="Screen_Shot_2019-02-15_at_2.23.08_PM.png" class="embedImage-img importedEmbed-img"></img></p> </li> </ol><h3 data-id="using-the-upgrade-option-in-billing">Using the Upgrade option in Billing</h3> <ol><li>Log in to IT Glue and navigate to <strong>Account > Billing</strong>.</li> <li>This will open the upgrade purchase window. Click <strong>Purchase.</strong> <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/6P5EBW6AUMVY/screen-shot-2019-02-15-at-2-23-08-pm.png" alt="Screen_Shot_2019-02-15_at_2.23.08_PM.png" width="799" height="377" class="embedImage-img importedEmbed-img"></img></p> </li> </ol><h3 data-id="using-the-upgrade-option-when-prompted">Using the Upgrade option when prompted</h3> <ol><li>If you have reached your total number of MyGlue licenses and you attempt to add one or more MyGlue users on your account, you will be prompted to Upgrade to add unlimited MyGlue users. <p><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/KH2KU138CPVH/myglue-50-seats.png" alt="MyGlue_50_seats.png" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Click <strong>OK</strong>.</li> </ol> </article> </main>