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Announcing More New Features
* Feature Release: Automated Recurring Account Export We bring you the “Automated Recurring Account Export” feature, which ensures you have an up-to-date backup of your IT Glue data if and when the main application goes offline. With this new feature, you can get instant access to an up-to-date backup of your data anytime…
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Announcing GlueX 2021 Features
For the second time, GlueX has gone entirely virtual! At this year’s annual user conference, we are hosting two full days of content focusing on themes of innovation, evolution, and mastery. GlueX is IT Glue’s cornerstone brand experience where our attendees learn from and network with the GlueCrew, entrepreneurial giants…
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2021-04-14 - Announcing Vorex two-way sync
We are pleased to announce that two-way sync with Vorex is now supported, allowing you to update changed asset types, such as Organizations, Configurations, Contacts, and Locations that are syncing with Vorex, directly in IT Glue. How does it work? Prerequisites * You must have Manager or Administrator access to IT Glue. *…
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2021-04-07 - Announcing New Options for ConnectWise Manage Integration
We are pleased to announce a new sync option for our partners with active ConnectWise Manage integrations. Using one of these two options, you can configure your sync process with even more precision and control of what data is pulled into your IT Glue account from ConnectWise. How does it work? During the setup of your IT…
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2021-03-18 - Announcing Improved Search for IT Glue & MyGlue
Using the search feature in IT Glue and MyGlue allows you to quickly find information without you having to exit the screen you're working in. We are pleased to announce several improvements made to our search feature so you can make the most of this capability. What’s Improved? * Searching a word will rank Organization,…
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2021-03-17 - Announcing VSA Agent Status on Network Glue Diagrams
We are excited to announce our newest Network Glue enhancement! Now, our partners who have active Kaseya VSA integrations can view VSA agent statuses directly on their Network Glue network diagrams. This allows you to quickly identify if the VSA agent status is online or offline for specific devices and streamline your…
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2021-03-11 - Announcing Document Expiry in IT Glue
An important part of documenting data in IT Glue is to ensure that it is always up-to-date and accurate. We are pleased to announce our new Document Expiry feature, allowing you to better manage documentation that requires follow-ups and updates after its initial creation. How does it work? You can now add an expiration…
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2021-03-17 - Announcing Active Directory (AD) Security Groups
We are pleased to announce Active Directory (AD) Security Groups sync for our partners using Network Glue. This feature allows you to automatically document and update AD Security Groups as part of IT Glue Flexible Assets. This feature allows your technicians to check AD user permissions directly in IT Glue without having…
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2021-02-04 - Announcing Password Access Workflow in IT Glue
Taking password security one step further, we are pleased to announce that our new Password Access Workflow can trigger notifications automatically anytime a sensitive password is accessed in the platform. How does it work? Managers and Administrators can now set up a Password Access Workflow in IT Glue to receive instant…
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2021-01-25 - Announcing GlueConnect Universal Search
IT Glue's search feature allows you to quickly find information in your account from wherever you are in the platform. Now, we're excited to announce that our search can now span across multiple IT Glue accounts associated through GlueConnect. How does it work? For IT Glue users that are connected to more than one IT Glue…