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2018-09-18 - Announcing Office 365 Integration
IT Glue has enhanced your integration experience. We are pleased to announce that you can sync and view Office 365 tenant information in IT Glue. This integration enables the flow of data from Office 365 directly into IT Glue. Tenants, users and users’ mailboxes usage data will sync automatically, staying accurate and up…
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2018-09-13 - Announcing Attachment Preview
IT Glue is pleased to announce it has made previewing file attachments easier. Attachment Preview lets you preview your attachments before opening them. This will save you time, letting you see if this is the file you need without having to download it first. You can preview supported files without having to download them…
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2018-09-26 - Introducing Continuum Help Desk Integration
IT Glue has added more functionality to your integration with Continuum. IT Glue and Continuum have announced that you can integrate Continuum Help Desk with IT Glue. Our integration with Continuum Help Desk means one knowledge source for both your in-house and Continuum technicians. How does it benefit you? * Use…
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2018-09-28 - Activity Logs Changes
We have made a change to the way your Activity Logs display. To improve the load time of the page, by default your Activity Logs will only display your activity for the last 30 days. You can still view and export all previous activity on your account by using the Show older logs option. To learn more about the new changes…
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2018-10-09 - Announcing Flag Triggers in Workflows
IT Glue is pleased to announce the addition of Flag triggers to Workflows. This feature lets you work more efficiently by helping you create automatic notifications so that specific actions are triggered based on flag changes in a document. How it works Workflows can be triggered when a flag is added to, updated, or…
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2018-09-21 - Filter for Flags Via Search
IT Glue is pleased to announce that you can filter for flagged documents without having to leave what you are working on. How it works Simply launch Search and, as an example type in “Flag:Incomplete” or other flag type (e.g. Draft, Review, etc.) you’re looking for. Get Started For more information read the Flags article…
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2018-10-20 - Announcing Integration with LogMeIn Central
We are pleased to announce that IT Glue now integrates with LogMeIn Central. As with our previous RMM integrations, users will now be able to import data from LogMeIn Central directly into IT Glue. If you work with this RMM, please see the relevant Knowledge Base article to learn more about how to integrate with IT Glue. *…
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2018-10-03 - View an Unlimited Number of Favorite Organizations
The Organization List View now displays an unlimited number of your favorite organizations on the Organization's list view. With these changes, you can see all of your favorite organizations across the width of your window. You no longer need to click the next button to view more. We’ve also moved the location of your…
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2017-11-08 - Announcing Integration with Auvik
We are pleased to announce that IT Glue now integrates with Auvik. Users will now be able to import data from Auvik's network management and monitoring tool directly into IT Glue. If you work with Auvik, please see the Integrate Auvik with IT Glue article to learn more about how to integrate with IT Glue.
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2018-10-31 - Custom SSL branding, Office 365 licenses, GlueFiles, Mobile App Flexible Assets, IT Glue Search in Kaseya BMS
Custom SSL Branding When sharing public IT Glue documents with your users, make your company instantly recognizable by branding them with your company logo as well as a custom secured URL. Want to get started? Our Custom SSL Branding article will show you everything you need to know. Office 365 License Integration We’ve…