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Introduction to the key concepts
This is an introduction to the key concepts of IT Glue: Core Assets, Flexible Assets, and Documents. These are the foundations of the design and optimization of your entire account structure. With IT Glue, you have a way to take the information that may be cluttering up other systems and structure it properly inside IT…
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Introduction to flexible assets
Introduction IT Glue lets you create your own way of organizing your data while giving you the ability to create standardized, cross-client documentation. Flexible assets make all of this possible by providing you with tools to set up your own structured, field-driven documentation templates and adapt them to your…
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IT Glue glossary of common terms
This glossary defines a number of key terms you will see used often in the knowledge base. Account Admin RightsAdministrators and Managers have administrative powers, such as managing users and groups, adding integrations, and other account maintenance tasks. They can have full admin rights (Administrator user role) or…