/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Using IT Glue Your User Account

Your User Account

Troubleshooting MFA login
The following tips will help you troubleshoot a login issue when you use IT Glue's multi-factor authentication (MFA) solution. Note: If your administrator has turned on enforced MFA, you will be required to enable MFA even if you previously logged in without it.To log in with IT Glue MFA, you need three separate pieces of…
Recover a lost MFA code for an Administrator
If you don't have access to the device you used to activate multi-factor authentication (MFA) on your account, you have two options to recover access. If you have a recovery code Go to your IT Glue domain, enter your credentials, and then enter the recovery code in the MFA Code field. This code expires after the first use.…
My Settings (Previously Edit your profile)
As your IT Glue account administrator cannot change any user profile details, follow this article to learn how to manage the profile settings for your user account. Naturally, you’re welcome to change these settings at any time. However, your profile settings can affect what you see and do in IT Glue. So, as a best…
Change or reset your IT Glue password
This article will help you change or reset your password and also answer some of the most common password/reset questions. Keep in mind that if single sign-on (SSO) is enabled, IT Glue does not store your SSO password in IT Glue. Instructions Changing your password If you know your password, but want to change it to…
Log in and out of your account
Each IT Glue account has its own unique URL that is generally in the format of: * https://mycompany.itglue.com or https://mycompany.eu.itglue.com The first part of the URL (mycompany) is called the subdomain. The creator of the IT Glue account picks the subdomain during the account setup process. You should have already…
Set up multi-factor authentication (MFA)
In this article, you'll learn how to set up multi-factor authentication (MFA), which provides higher security for your user account. Traditional authentication schemes require only a user name and password. With MFA, you are prompted for your user name and password plus an authentication code generated by an authenticator…