-
How do I edit, delete, disable, or enable flexible asset types?
In this article, you'll learn how edit, delete, disable, and enable a flexible asset type. Prerequisites * You need Manager or Administrator level access to IT Glue. * You can use the list views in Global > Assets to see how your data looks before you change anything. * Run a backup (Account > Export Data) before deleting…
-
Revert to the standard flexible asset design
This article outlines the steps you can take to revert a flexible asset back to the standard template design that's available for import from within your account. At any time, you can reimport the IT Glue templates and review them against what you have created with your team to see if you want to make any any changes to…
-
Create Tag fields
A tag is a relational field type used to create relationships between your assets, organizations, and users. This brings visibility to important information and simplifies navigation. Imagine, for example, that you want to open an application in your account and see two-way links to associated licenses, procedures,…
-
Flexible asset field definitions
Whether you're designing from scratch or editing a pre-built flexible asset template, there are many kinds of fields you can use with flexible assets that are handy to know. Working with columns Each flexible asset comes equipped with many different field options. You can think of these fields as columns in a list because…
-
Where to document various IT assets
The following table will give you a starting place for understanding how you might structure your documentation in IT Glue to document the full IT architecture. If the asset is...Then document it in...Active DirectoryActive DirectoryActive Directory security groupsSecurity…
-
What flexible asset templates are available?
The following templates are available for download within the app: Flexible AssetDescriptionAccount ManagementDocuments key account information of customers such as their core service type, contract value, master service agreement (MSA), primary contact information, number of users, NDAs, and SLAs.Active DirectoryProvides…
-
Quick guide for flexible assets
Fast path: As a signed in Manager or Admin, go to Account > Flexible Asset TypesThe instructions below will walk you through the steps for setting up new flexible asset types. Manager or Administrator level access is required. If you aren't familiar with flexible assets, please review our Introduction to flexible…