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Archiving Assets
Introduction Core and Flexible Assets make up the foundation of optimization for your entire account structure. These components help to make up a detailed IT environment of your client’s infrastructure and business. As you continue to document more assets to build out that environment, you may feel the need to start…
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New way to customize the organizations sidebar
Recently, we introduced new customization features to the left-hand navigation sidebar on organizations. You can now create custom sidebars for specific user groups. For example, if your HR team is using IT Glue, you may want to change what they see on the sidebar, so that they only see what each member of the HR team…
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New @relate feature for documents
We are excited to introduced new functionality that lets your team create more dynamic documents in IT Glue. What's changed? Our new @relate feature for documents lets you add links to other documents or assets. When @relating a document or asset, a new Related Items entry is created at the same time. This functionality…
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Embed Visio Online Documents
You can easily embed diagrams created with Visio Online into IT Glue documentation. We'll refer to network diagrams but you can use any kind of diagram that Visio supports. Copy embed code from Visio Online * Log in to your Visio Online account and select the network diagram you want to embed. * In the top-right corner of…
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Set up a Lucidchart team account
IT Glue allows you to embed diagrams, flowcharts, and mind maps directly in your IT Glue account with Lucidchart. A team account is not required but is the optimal way to get all the collaboration and advanced features of Lucidchart. * For a free trial, visit the Registration page. * For help getting started, see a…
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Embed Lucidchart Diagrams
This article explains how to embed diagrams created with Lucidchart (www.lucidchart.com) in IT Glue. You will also learn how to add hyperlinks within a diagram that will open the relevant assets in IT Glue. We'll refer to network diagrams in this article but you can use any kind of diagram that Lucidchart supports.…
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Support for embedded content in flexible assets
These instructions explain how to embed iframe code in flexible assets. Using iframes, you can add and display web-based content that's hosted by other services, such as OneDrive, DropBox, and Lucidchart, in IT Glue. This offers you the opportunity to embed "live" content that will automatically update whenever the…
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Embed video and web-based content
These steps will help you learn the basics of embedding web-based content from third-party sources in IT Glue documents. Services such as Wistia, Vimeo, and YouTube provide iframe code that you can copy and paste into the Embed Media tool within a document. This makes it easy to add videos and other third-party content…
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Embed a PDF inside a document
You can use the Embed Media tool to embed a PDF that you have uploaded to IT Glue. * Within your document, upload the PDF into the Attachments area. Learn more about attaching files. * Right-click the name of the file and click on Inspect. * In the Inspect Element, the <a> target attribute will be highlighted. Right-click…
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Bulk Move
Bulk Move lets you move: * Single or multiple assets between organizations * Single or multiple documents between folders in the same organization * General and embedded passwords into a password folder This will save time by not having to manually create single or multiple assets in another organization and then manually…