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Subscribing to IT Glue Announcements
Follow our Announcements page to have the latest updates sent automatically to your email as soon as they are posted. Follow the steps below to subscribe and be notified of all major announcements in IT Glue: * Log in to your IT Glue account. * Click this link to go to the Announcements folder. * Click Follow in the top…
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Contacting IT Glue support
Need some help? Here are some places to go for help using IT Glue. * I don't know how to do something * Try our knowledge base which explains how to use the most essential features of IT Glue. * Watch webinar recordings when you have time for in-depth video tours from our Partner Success team. * Raise a support request. If…
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Tips for creating an efficient support ticket
Help us help you! When you send us a request for email support, our IT Glue Support Team gathers all the details you've provided to recreate the issue and find a solution to your question. Read on to find out how to send the most effective support ticket so we have the right information to help you. For details on how to…
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Suggest A Feature Portal Guidelines
The IT Glue Ideas Portal is a place where you can request new product enhancements and vote on other partners’ enhancement ideas to IT Glue and its other product lines. It is a place to engage and connect with the IT Glue Product team and your fellow partners. We value your insight and invite you to share your real-world…