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Common security concerns
Can my IT service provider or IT Glue employees access my passwords? No. Your IT service provider can not get hold of any passwords that are only shared internally with MyGlue groups and users. We also do not store your passwords anywhere on IT Glue's internal servers or where our employees can access them. All of your…
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Sharing passwords with your IT service provider
The passwords you create in MyGlue are not shared with your IT service provider by default. If you want to share a password, you will need to follow the steps below. For some situations, it’s useful to share your passwords with your IT service provider. For example, you subscribe to an online service and later decide your…
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Limiting/restricting access to passwords
When setting up your MyGlue account, your IT service provider would have chosen a default permission applicable to all new password assets you create in MyGlue. The default permissions are below: * All MyGlue users with access to the organization have access by default - Passwords created by MyGlue users will be visible to…
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Understanding permissions
In MyGlue, there are two kinds of permissions that determine each user's overall permission level: user role permissions and security permissions. User roles and allowed actions Each user is assigned a pre-defined user role that gives them permission to perform a set of actions. Each MyGlue user has one of the roles shown…