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9.5.0.26 Patch Release – 25 March 2020 - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>The VSA 9.5.0.26 release includes the enhancements and fixes described in the topics below. For minimum system and agent requirements, see these topics in the <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2Freqs%2Findex.asp%23home.htm" rel="noopener nofollow">Kaseya R95 System Requirements Guide</a>: <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2Freqs%2F%2311465.htm" rel="noopener nofollow">Kaseya Server Minimum Requirements & Configuration</a> and <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2Freqs%2F%23home.htm" rel="noopener nofollow">Agent Minimum Requirements</a>.</p> <p><strong>IMPORTANT!</strong> This release requires agent version 9.5.0.16. Be sure to update your Windows, Mac, and Linux agents after installing this release.</p> <p> <strong><span data-contrast="none">Enhancements</span></strong><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></p> <h3 data-id="macos-64-bit-agent"><strong>MacOS 64-bit Agent </strong></h3> <p><span data-contrast="auto">We are continuing work on </span><span data-contrast="none">re-architecting the</span> <span data-contrast="none">Kaseya VSA agent to </span><span data-contrast="auto">support both 64-bit and 32-bit </span> <span data-contrast="none">platforms, including Catalina. </span><span data-contrast="auto">This initial release of </span><span data-contrast="auto">macOS 64</span><span data-contrast="auto">-</span><span data-contrast="auto">bit agent supports Agent Status, Remote Control, and Audit (information like CPU architecture, network info, OS info, and user info).</span><span data-contrast="auto"> Additional capabilities will be added in future releases. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><strong>NOTE: </strong>The macOS 64-bit Agent is a new agent that can be installed in addition to existing macOS 32-bit Agents. When installed, it will use a standard VSA Agent license. The macOS 64-bit Agent does not "upgrade" the macOS 32-bit Agent - each is a separate and distinct VSA Agent, and each requires its own Agent Package.</span></p> <p><span data-contrast="auto">Features that are supported</span><span data-contrast="auto"> in MacOS 64-bit Agent</span><span data-contrast="auto">:</span></p> <h3 data-id="agent"> <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span><em><span data-contrast="auto">Agent</span></em><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="o" data-font="Courier New" data-listid="15" aria-setsize="-1" data-aria-posinset="1" data-aria-level="2"> <span data-contrast="auto">Display a status icon for the installed agent in the </span><span data-contrast="none">menu bar.</span> <span data-contrast="auto">For the agent status color scheme see </span><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2F%23559.htm" rel="noopener nofollow">Agent Icons</a> <span data-contrast="auto">topic.</span> </li> <li data-leveltext="o" data-font="Courier New" data-listid="15" aria-setsize="-1" data-aria-posinset="2" data-aria-level="2"> <span data-contrast="none">Enable/disable</span> <span data-contrast="none">Kaseya R</span><span data-contrast="none">emote </span><span data-contrast="none">C</span><span data-contrast="none">ontrol </span><span data-contrast="none">(KRC) </span><span data-contrast="none">by right-clicking on the agent icon. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="o" data-font="Courier New" data-listid="15" aria-setsize="-1" data-aria-posinset="2" data-aria-level="2"> <span data-contrast="auto">Exit the application by right-clicking agent icon and selecting the Exit menu option. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span><span data-contrast="auto"></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ul><h3 data-id="agent-package"> <em><span data-contrast="auto">Agent </span></em><em><span data-contrast="auto">Package</span></em><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="o" data-font="Courier New" data-listid="15" aria-setsize="-1" data-aria-posinset="4" data-aria-level="2"> <span data-contrast="auto">Create, download and install the new MacOS 64-bit agent package on managed machine through Agent > Packages > Manage Packages page. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> To create a new package:</span><span data-contrast="auto"></span><span data-contrast="auto"></span> </li> </ul><ol><li> <span data-contrast="auto">Navigate to Agent > Packages > Manage Packages.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click the "Create" button.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click the "Choose An Agent Type" dropdown and select ‘Mac - 64bit’ agent type.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><br></span><span data-contrast="auto"><img src="https://us.v-cdn.net/6032361/uploads/migrated/JCR2OBW55NE5/blobid0.png" alt="blobid0.png" class="embedImage-img importedEmbed-img"></img></span><span data-contrast="auto"></span> </li> <li> <span data-contrast="auto">E</span><span data-contrast="auto">nter package Name</span><span data-contrast="auto"> in the Package Details field</span><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click the "Next" button. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Select </span><span data-contrast="auto">the </span><span data-contrast="auto">Existing </span><span data-contrast="auto">Group</span> <span data-contrast="auto">and Group</span><span data-contrast="auto"> ID from a dropdown</span><span data-contrast="auto">, then select </span><span data-contrast="auto">the </span><span data-contrast="auto">Machine </span><span data-contrast="auto">ID</span><span data-contrast="auto">. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click "Finish" button. The new Mac - 64bit package is added to the list of all packages on the manage Packages view. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span><span data-contrast="auto"></span> </li> <li> <span data-contrast="auto">Click the Download Package link next to your new Mac package.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Extract the </span><span data-contrast="auto">.</span><span data-contrast="auto">zip file and </span><span data-contrast="auto">double click the </span><span data-contrast="auto">agentsetup.pkg</span><span data-contrast="auto"> file in</span> <span data-contrast="auto">the Agent folder. </span><span data-contrast="auto">Once the installer is open, click on the Lock icon in the top right corner and verify that the certificate is valid. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">In the installer dialog, proceed through the installer using the "Continue" button and enter your password. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span><span data-contrast="auto"></span> </li> </ol><p><span data-contrast="auto">The new agent is successfully installed and appears in the Agent > Agents > <strong>Manage Agents</strong> tab.</span></p> <ul><li> <span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"></span><span data-contrast="auto">Update package from VSA to the installed agent. T</span><span data-contrast="auto">he new package will be downloaded and placed in the 'upgrades' folder.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ul><h3 data-id="audit"> <em><span data-contrast="auto">Audit </span></em><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li>Audits cannot be scheduled on 64-bit agents in this release. The following information is displayed on Audit > View Individual Data > Machine Summary > ...find your agent .... <ul><li>Name/OS Information</li> <li>Network Information</li> </ul></li> </ul><h3 data-id="agent-procedure-editor"> <span data-contrast="none"></span><strong><span data-contrast="none">Agent </span></strong><strong><span data-contrast="none">Procedure Editor</span></strong><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <p><span data-contrast="auto">This release </span><span data-contrast="auto">includes </span><span data-contrast="auto">improvements to the Agent Procedure Editor</span><span data-contrast="auto">, introducing a new user interface and eliminating the dependency on Adobe Flash</span><span data-contrast="auto">. The new Procedure Editor is displayed by default on the Agent Procedures and Service Desk modules. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Some usability improvements were added, now while working with the new Agent Procedure editor you can:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ol><li> <span data-contrast="auto">Toggle the interface between dark or light mode, by default the editor, is set to 'Dark' mode. To change to the 'Light' mode use the toggle in the top right corner of Procedure pane. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Use the AutoSave option to ensure your work is saved. The AutoSave option is turned off by default, navigate to the top right corner in the Procedure Editor interface to toggle AutoSave. Your progress will be saved every 2.5 minutes. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Use a toolbar with commonly used actions to initiate quickly through a single mouse click. Error indicator in the toolbar displays errors that are present within the procedure.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">View procedure properties and add documentation to your script in the description field within Procedure pane. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <img src="https://us.v-cdn.net/6032361/uploads/migrated/H4JUDOO5GVIA/blobid8.png" alt="blobid8.png" class="embedImage-img importedEmbed-img"></img></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> <li data-leveltext="%1." data-font="ＭＳ 明朝" data-listid="34" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"> <span data-contrast="auto">Double-click an individual line within the editor to spotlight the line from others to increase line focus within your script. <img src="https://us.v-cdn.net/6032361/uploads/migrated/T7SJAQMWI3U2/blobid7.png" alt="blobid7.png" class="embedImage-img importedEmbed-img"></img></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> <li data-leveltext="%1." data-font="ＭＳ 明朝" data-listid="34" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"> <span data-contrast="auto">Manage uploading files required for script within the agent procedure editor to finalize the procedure within the same session. To upload a file within the agent procedure </span><span data-contrast="auto">editor,</span><span data-contrast="auto"> navigate to </span><span data-contrast="auto">Procedure Editor > </span><span data-contrast="auto">File > Upload File. See </span><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2Fvsa%2F9050000%2F%234785.htm"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Creating / Editing Agent Procedures</span></span></a><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> topic.<img src="https://us.v-cdn.net/6032361/uploads/migrated/Q3QOILW2YB9R/blobid1.png" alt="blobid1.png" class="embedImage-img importedEmbed-img"></img></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ol><h3 aria-level="3" data-id="kaseya-software-management"> <strong><span data-contrast="none">Kaseya Software Management</span></strong><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <p><span data-contrast="none">We enhanced the Software Management module so </span><span data-contrast="none">a</span><span data-contrast="none"> VSA a</span><span data-contrast="none">dministrator</span><span data-contrast="none"> can now manage </span><span data-contrast="auto">Windows Updates settings on </span><span data-contrast="auto">all Windows versions</span><span data-contrast="auto"> supported by VSA. </span><span data-contrast="auto">It is </span><span data-contrast="auto">possible</span><span data-contrast="auto"> now</span><span data-contrast="auto"> to</span><span data-contrast="auto"> control Windows Update settings from VSA </span><span data-contrast="auto">user interface</span><span data-contrast="auto"> and apply them to chosen endpoints machines.</span> <span data-contrast="auto">Improvements that have been done in this release:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":240}"> </span></p> <ul><li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Added two new patch strategies "Only OS updates" and "Third Party Software Updates + OS Updates" to Software Management > Profiles > Scan and Analysis</span><span data-contrast="none"> page</span><span data-contrast="none">.</span> <span data-contrast="auto">See </span><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FSM%2F9050000%2F%2337538.htm" rel="noopener nofollow">Scan and Analysis</a> topic.<span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <img src="https://us.v-cdn.net/6032361/uploads/migrated/1SSWUSXNDXKL/blobid10.png" alt="blobid10.png" class="embedImage-img importedEmbed-img"></img></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Added the ability to import/export </span><span data-contrast="none">Windows </span><span data-contrast="none">Update </span><span data-contrast="none">Group Polic</span><span data-contrast="none">ies</span><span data-contrast="none">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h4 data-id="to-export-windows-update-group-policies"><span data-contrast="none">To export Windows Update Group Policies:</span></h4> <ol><li> <span data-ccp-props="{"201341983":0,"335559685":360,"335559739":160,"335559740":259}"> </span><span data-contrast="none">Navigate to System ></span> <span data-contrast="none">Server Management > </span><strong><span data-contrast="none">Import Center</span></strong><strong><span data-contrast="none">.</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click Exports tab, then click the New Export button.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Select Export Type "Software Management Scan and Analysis Profiles", then choose the profile.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click the Export button.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Download the created export file.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"></span><span data-contrast="auto"></span> </li> </ol><h4 data-id="to-import-windows-update-group-policies"> <span data-contrast="auto">To import </span><span data-contrast="none">Windows Update Group Policies:</span><span data-ccp-props="{"201341983":0,"335559731":720,"335559739":160,"335559740":259}"> </span> </h4> <ol><li> <span data-contrast="none">Navigate to System ></span> <span data-contrast="none">Server Management > </span><strong><span data-contrast="none">Import Center.</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click Imports tab, then click the New Import button.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Upload an XML file for import</span><span data-contrast="auto">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li><span data-contrast="auto">The uploaded import file will display in column.</span></li> </ol><ul><li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Enhanced Scan and Analysis page </span><span data-contrast="none">to</span><span data-contrast="none"> show only fields that are related to the specific patch analysis profile</span><span data-contrast="none">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Added an ability for </span><span data-contrast="none">the s</span><span data-contrast="none">erver administrator to </span><span data-contrast="none">apply and reverse </span><span data-contrast="none">Windows Update Group Policies and set them on all managed </span><span data-contrast="none">Agents</span><span data-contrast="none">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Added an ability for</span> <span data-contrast="none">the </span><span data-contrast="none">server administrator to modify macOS Update Configuration and set it on all managed Agents installed on machines with macOS.</span><span data-contrast="none"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Added an </span><span data-contrast="none">ability to control following Windows versions: from 7 SP1 to 10, Windows Servers 2008 R2 to 2019. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Enhanced Machine view in VSA to display all errors related to wgpClient.exe execution. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Enforced the </span><span data-contrast="none">Native Windows Patch settings</span> <span data-contrast="none">to ensure the patching configuration is consistent among managed endpoints.</span><span data-contrast="none"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Improved</span><span data-contrast="none"> Windows Group Policy form on Add/Edit Patch Analysis Dialog screen. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Improved Add/Edit Patch Analysis </span><span data-contrast="none">dialog screen to display the comments. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="none">Added </span><span data-contrast="none">Configure Operating System Update Patch Strategy</span><span data-contrast="none"> to the </span><span data-contrast="none">Software Management > Profiles ></span> <span data-contrast="none">Scan and Analysis Profiles page.</span><span data-contrast="none"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <img src="https://us.v-cdn.net/6032361/uploads/migrated/BSNI243SROP5/blobid9.png" alt="blobid9.png" class="embedImage-img importedEmbed-img"></img></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"> <span data-contrast="none">Enhanced </span><span data-contrast="none">Windows Group Policies and Automatic Updates sections to have expanded by default on</span><span data-contrast="none"> the </span><span data-contrast="none">Safari browser. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 aria-level="3" data-id="audit-1"> <span data-contrast="none">Audit</span><strong><span data-contrast="none"> </span></strong><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li aria-level="3"> <span data-contrast="auto">Added an ability to report up 100 custom fields in the report part Info Center > Test Audit > </span><strong><span data-contrast="auto">Machine Summary</span></strong><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 aria-level="3" data-id="database-schema"> <span data-contrast="none">Database</span> <span data-contrast="none">&</span> <span data-contrast="none">Schema</span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="16" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Added an ability to recreate views </span><span data-contrast="auto">if </span><span data-contrast="none">views we</span><span data-contrast="none">re</span><span data-contrast="none"> missing during an upgrade. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 aria-level="3" data-id="installers"> <span data-contrast="none">Installers </span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Now VSA Login page on VSA Server opens automatically through HTTPS after full VSA installation, re-installation, update or upgrade. To disregard this </span><span data-contrast="auto">change,</span><span data-contrast="auto"> navigate to the System > Server Management > Configure page and uncheck “Automatically redirect to HTTPS at logon page.” checkbox. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">The VSA installer now checks for .NET Core 3.0 and fails to install if .NET Core 3.0 is not present. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Added </span><span data-contrast="auto">.Net</span><span data-contrast="auto"> Core 3.1.</span><span data-contrast="auto">10</span><span data-contrast="auto">2 SDK version to the System check. </span><span data-contrast="auto">See </span><span data-contrast="auto"></span> <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FVSA%2F9050000%2Finstall%2F%2341084.htm" rel="noopener nofollow">.Net Core SDK 3.1.102 </a> topic.<span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ul><h3 aria-level="3" data-id="network-monitor"> <span data-contrast="none">Network Monitor</span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Updated the installer system check for Java version installed on the machine. The installer will check if there is a Java runtime on the server. If no one is found it will install an OpenJDK version. If you do not have a license for existing Oracle Java, it is recommended to uninstall the Oracle Java prior to installing the latest Kaseya System Patch. See</span> <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FVSA%2F9050000%2Finstall%2F%2317983.htm" rel="noopener nofollow">Java 8</a><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> topic.</span> </li> </ul><h3 data-id="vsa-core">VSA Core <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="40" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Added logic to handle duplicate machine names when creating a new agent. </span></li> <li data-leveltext="" data-font="Symbol" data-listid="40" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span><span data-contrast="auto">Created a plugin to </span><span data-contrast="none">run VsaCheckPermissions.exe after clean or patch install.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h2 data-id="bug-fixes"> <span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span><strong><span data-contrast="none">Bug Fixes</span></strong><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h2> <h3 data-id="agent-procedures">Agent Procedures </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="32" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an </span><span data-contrast="auto">issue</span><span data-contrast="auto"> where </span><span data-contrast="auto">System > User Roles ></span><strong><span data-contrast="auto"> Sample Procedures</span></strong> <span data-contrast="auto">may have been </span><span data-contrast="auto">visible </span><span data-contrast="auto">via K</span><span data-contrast="auto">aseya </span><span data-contrast="auto">L</span><span data-contrast="auto">ive </span><span data-contrast="auto">C</span><span data-contrast="auto">onnect</span><span data-contrast="auto"> without permissions. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="agents">Agents </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="31" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Fixed an error </span><span data-contrast="auto">whe</span><span data-contrast="auto">re</span><span data-contrast="auto"> the user </span><span data-contrast="auto">was not able to </span><span data-contrast="auto">m</span><span data-contrast="auto">ov</span><span data-contrast="auto">e</span><span data-contrast="auto"> an agent from one machine group to another machine group with </span><span data-contrast="auto">the </span><span data-contrast="auto">Operating System filter applied. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="31" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed </span><span data-contrast="auto">an issue w</span><span data-contrast="auto">here</span> <span data-contrast="auto">the </span><span data-contrast="auto">machine grid</span> <span data-contrast="auto">fail</span><span data-contrast="auto">ed</span><span data-contrast="auto"> to refresh after </span><span data-contrast="auto">the </span><span data-contrast="auto">group/view filter</span><span data-contrast="auto"> was </span><span data-contrast="auto">changed</span><span data-contrast="auto">.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="api-framework">API Framework </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="26" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed </span><span data-contrast="auto">an</span> <span data-contrast="auto">issue </span><span data-contrast="auto">w</span><span data-contrast="auto">here GET /system/</span><span data-contrast="auto">sessiontimers</span><span data-contrast="auto">/</span><span data-contrast="auto">tasktypes</span> <span data-contrast="auto">request </span><span data-contrast="auto">was returning incorrect </span><span data-contrast="auto">permissions data to</span><span data-contrast="auto"> create timers for </span><span data-contrast="auto">Administrator</span><span data-contrast="auto"> Tasks, Service Desk, and Customer / Work Order.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="authanvil-passly-integration">AuthAnvil/Passly Integration </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="30" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Fixed an issue</span><span data-contrast="auto"> whe</span><span data-contrast="auto">re</span> <span data-contrast="auto">trying to reach the help pages in the AuthAnvil</span><span data-contrast="auto">/Passly</span><span data-contrast="auto"> module</span><span data-contrast="auto"> redirect</span><span data-contrast="auto">ed</span><span data-contrast="auto"> to the Kaseya R95 Documentation page</span><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="authentication">Authentication </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="29" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="none">Fixed an issue whe</span><span data-contrast="none">n</span><span data-contrast="none"> the </span><span data-contrast="none">user grid in </span><span data-contrast="auto">Two-Factor Authentication</span><span data-contrast="none"> section was re-sorted and </span><span data-contrast="none">the ‘</span><span data-contrast="none">Required</span><span data-contrast="none">’</span><span data-contrast="none"> checkbox was selected for certain users after clicking the </span><span data-contrast="none">‘</span><span data-contrast="none">Update</span><span data-contrast="none">’</span><span data-contrast="none"> button</span><span data-contrast="none">,</span><span data-contrast="none"> it applied to </span><span data-contrast="none">the </span><span data-contrast="none">wrong users</span><span data-contrast="none">. </span><span data-contrast="none">For now, this sorting is disabled. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="29" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed </span><span data-contrast="auto">Two-Factor Authentication</span><span data-contrast="auto"> issue </span><span data-contrast="auto">whe</span><span data-contrast="auto">re</span> <span data-contrast="auto">the </span><span data-contrast="auto">tenant user </span><span data-contrast="auto">could </span><span data-contrast="auto">submit</span> <span data-contrast="auto">invalid codes several times </span><span data-contrast="auto">before getting</span> <span data-contrast="auto">an </span><span data-contrast="auto">error message</span><span data-contrast="auto">.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="29" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed </span><span data-contrast="auto">Two-Factor Authentication</span><span data-contrast="auto"> issue where users were</span><span data-contrast="auto"> not </span><span data-contrast="auto">able to login </span><span data-contrast="auto">to VSA </span><span data-contrast="auto">after</span> <span data-contrast="auto">the </span><span data-contrast="auto"> "</span><span data-contrast="auto">remember device" period has expired. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="29" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where users were able to login to VSA without Two-Factor Authentication by using the reference URL from Intercomm.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="bms-integration">BMS Integration </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="28" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="none">Fixed an issue whe</span><span data-contrast="none">re</span> <span data-contrast="none">BMS was getting separate tickets when </span><span data-contrast="none">the </span><span data-contrast="none">‘</span><span data-contrast="none">deduplicate tickets to off</span><span data-contrast="none">’</span> <span data-contrast="none">setting </span><span data-contrast="none">was</span><span data-contrast="none"> not checked and multiple tickets/alarms </span><span data-contrast="none">were </span><span data-contrast="none">generated in VSA</span><span data-contrast="none">.</span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":240}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="28" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"> <span data-contrast="none">Fixed VSA and BMS integration issue whe</span><span data-contrast="none">re</span> <span data-contrast="none">clear</span> <span data-contrast="none">sync </span><span data-contrast="none">configuration</span><span data-contrast="none"> setting</span><span data-contrast="none"> d</span><span data-contrast="none">id</span><span data-contrast="none"> not </span><span data-contrast="none">deactivate</span> <span data-contrast="none">the </span><span data-contrast="none">integration module. </span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":240}"> </span> </li> </ul><h3 data-id="database-schema-1"> <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span>Database&Schema </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="14" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Fixed a performance issue </span><span data-contrast="auto">causing </span><span data-contrast="auto">the active directory grid in Discovery to time-out. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="discovery">Discovery </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="27" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue with displaying the proper agent count </span><span data-contrast="auto">being discovered during a discovery.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="27" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue whe</span><span data-contrast="auto">re </span><span data-contrast="auto">large</span><span data-contrast="auto"> domain</span><span data-contrast="auto">s </span><span data-contrast="auto">were </span><span data-contrast="auto">not</span> <span data-contrast="auto">able to get Active Directory User's Information</span><span data-contrast="auto">.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="27" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed </span><span data-contrast="auto">an</span><span data-contrast="auto"> issue w</span><span data-contrast="auto">here </span><span data-contrast="auto">the </span><span data-contrast="auto">network scan</span><span data-contrast="auto"> was </span><span data-contrast="auto">attempting</span><span data-contrast="auto"> to </span><span data-contrast="auto">login to the guest account</span><span data-contrast="auto">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="info-center">Info Center </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="25" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue with Software Management Score remained the same even if </span><span data-contrast="auto">the </span><span data-contrast="auto">user changed weights. </span><span data-contrast="auto">See </span><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2F%234093.htm" rel="noopener nofollow">Network Health Score</a><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}">topic. </span> </li> </ul><h3 data-id="installers-1">Installers </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="24" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed </span><span data-contrast="auto">KInstall</span><span data-contrast="auto"> issue w</span><span data-contrast="auto">here clicking back button</span><span data-contrast="auto"> in offline mode </span><span data-contrast="auto">while</span><span data-contrast="auto"> the </span><span data-contrast="auto">installer asked for package locations</span><span data-contrast="auto"> closed the application.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="24" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where </span><span data-contrast="auto">KInstall</span><span data-contrast="auto"> was passing to the incorrect SQL driver string when it </span><span data-contrast="auto">could </span><span data-contrast="auto">not locate</span><span data-contrast="auto"> the registry key</span><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="24" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue w</span><span data-contrast="auto">here</span><span data-contrast="auto"> 'Fix It' button did not disappear after fixing the test on </span><span data-contrast="auto">the </span><span data-contrast="auto">System Check screen. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span><span data-contrast="auto"></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="24" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where </span><span data-contrast="auto">funclist</span><span data-contrast="auto"> was not transferred if </span><span data-contrast="auto">KInstall</span> <span data-contrast="none">offline package was used. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li> <span data-contrast="none">Fixed an issue w</span><span data-contrast="none">here</span> <span data-contrast="none">KaseyaSystemPatch installer</span> <span data-contrast="none">failed to execute large SQ</span><span data-contrast="none">L script.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"></span> </li> <li> <span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}">Fixed an issue where VSA failed to patch if transport layer security 1.0 (TLS) was disabled. If you have TLS1.0/1.1 disabled choose ‘option 1‘ from KInstall to run only the patch installer.</span></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"></span></span> </li> </ul><h3 data-id="kaspersky-antivirus">Kaspersky Antivirus </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue</span><span data-contrast="auto"> where</span> <span data-contrast="auto">false email alerts</span> <span data-contrast="auto">for the Kaspersky Antivirus client </span><span data-contrast="auto">were sending. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where</span><span data-contrast="auto"> interrupted or non-completed </span><span data-contrast="auto">recursive </span><span data-contrast="auto">check delete</span><span data-contrast="auto">d information</span><span data-contrast="auto"> from the database</span><span data-contrast="auto"> and </span><span data-contrast="auto">labeled</span><span data-contrast="auto"> the</span> <span data-contrast="auto">install as "Removed by User"</span><span data-contrast="auto">.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"> <span data-contrast="auto">Fixed an issue with out of compliance errors for Critical scan start time. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where</span> <span data-contrast="auto">installation of </span><span data-contrast="auto">Kaspersky</span> <span data-contrast="auto">Antivirus</span> <span data-contrast="auto">on Windows </span><span data-contrast="auto">Server </span><span data-contrast="auto">20</span><span data-contrast="auto">19 machine</span> <span data-contrast="auto">crashed</span> <span data-contrast="auto">the </span><span data-contrast="auto">machine</span><span data-contrast="auto"> after reboot</span><span data-contrast="auto">.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> </ul><h3 data-id="live-connect">Live Connect </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="22" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed</span><span data-contrast="auto"> an issue with SSH that did not work if there was an active agent on the target Linux machine. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="22" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue whe</span><span data-contrast="auto">re</span><span data-contrast="auto"> selecting the Network Info link </span><span data-contrast="auto">on </span><span data-contrast="none">Assets > Asset Info page</span> <span data-contrast="auto">redirected to the Computer Information page. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="22" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"> <span data-contrast="auto">Fixed an issue w</span><span data-contrast="auto">here</span><span data-contrast="auto"> icons were not displaying for agents with Status 'Online - user active', 'Online - user inactive'. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> </ul><h3 data-id="quick-view">Quick View </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="21" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where users </span><span data-contrast="auto">were not able to</span><span data-contrast="auto"> place </span><span data-contrast="auto">more than one W</span><span data-contrast="auto">ake-on-LAN (WoL) request</span><span data-contrast="auto"> using </span><span data-contrast="auto">the </span><span data-contrast="auto">Wake Machine button in Quick View.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="21" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue whe</span><span data-contrast="auto">n </span><span data-contrast="auto">hovering </span><span data-contrast="auto">Agent’s icon </span><span data-contrast="auto">was </span><span data-contrast="auto">displaying </span><span data-contrast="auto">an </span><span data-contrast="auto">error</span><span data-contrast="auto"> message </span><span data-contrast="auto">instead of Agent information. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"></span> </li> </ul><h3 data-id="remote-control-application-krc">Remote Control application (KRC) </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="20" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed the issue with freezing in remote control sessions after upgrading to </span><span data-contrast="auto">VSA </span><span data-contrast="auto">9.5.0.23 version. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span><span data-contrast="auto"></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="19" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto"></span>Fixed an issue when Remote Control could still be running after a user was logged out of the VSA.</li> </ul><h3 data-id="software-management">Software Management </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="18" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue w</span><span data-contrast="auto">here</span><span data-contrast="none"> Software Management > </span><strong><span data-contrast="none">Dashboard</span></strong><span data-contrast="auto"> did not show the accurate vulnerabilities count </span><span data-contrast="auto">on agents</span><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="18" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue with pending scan state was not reflected to user. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="18" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto">Fixed an issue </span><span data-contrast="auto">w</span><span data-contrast="auto">hen m</span><span data-contrast="none">ultiple patches </span><span data-contrast="none">failed</span><span data-contrast="none"> to install </span><span data-contrast="auto">the same description for all errors appear</span><span data-contrast="auto">ed </span><span data-contrast="auto">in the log</span><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="18" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}">Fixed an issue where using the Suspend option triggered an agent procedure to disable Window Automatic Updates.</span></li> </ul><h3 data-id="system">System </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="13" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue w</span><span data-contrast="auto">ith Server Management > Logon Policy > </span><strong><span data-contrast="auto">Remove Users from 2FA </span></strong><strong><span data-contrast="auto">enrolment</span></strong><span data-contrast="auto"> dialogue was not </span><span data-contrast="auto">possible to scroll down if there are </span><span data-contrast="auto">thirty or more users registered for 2FA</span> <span data-contrast="auto">enrollment</span><span data-contrast="auto">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="vsa-ui">VSA UI </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="12" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="auto"> </span><span data-contrast="auto">Fixed an issue whe</span><span data-contrast="auto">re</span><span data-contrast="auto"> views</span><span data-contrast="auto"> belonging to other partitions</span><span data-contrast="auto"> were </span><span data-contrast="auto">displayed</span><span data-contrast="auto"> for </span><span data-contrast="auto">the </span><span data-contrast="auto">administrator</span><span data-contrast="auto"> user role</span> <span data-contrast="auto">when </span><span data-contrast="auto">Agents > Manage Agents > S</span><span data-contrast="auto">hare all option was selected</span><span data-contrast="auto">.</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> </span> </li> </ul><h2 data-id="known-issues-with-this-release"> <strong><span data-contrast="none">Known Issues</span></strong><strong><span data-contrast="none"> with this release</span></strong><strong><span data-contrast="none">:</span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </h2> <h3 data-id="macos-64-bit-agent-1">MacOS 64-bit Agent </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="41" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">After a new agent is installed the </span><span data-contrast="auto">Last logged in User</span><span data-contrast="auto"> field </span><span data-contrast="auto">is </span><span data-contrast="auto">blank</span><span data-contrast="auto"> when it should show the proper </span><span data-contrast="auto">value after user logout or re-login.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="41" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">The A</span><span data-contrast="auto">gent</span><span data-contrast="auto"> icon </span><span data-contrast="auto">doesn`t</span><span data-contrast="auto"> display</span> <span data-contrast="auto">in the </span><span data-contrast="auto">menu bar</span><span data-contrast="auto"> after </span><span data-contrast="auto">the </span><span data-contrast="auto">user </span><span data-contrast="auto">log</span><span data-contrast="auto">s</span> <span data-contrast="auto">out</span> <span data-contrast="auto">through </span><span data-contrast="auto">a </span><span data-contrast="auto">VPN</span><span data-contrast="auto">. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="41" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">For a security reason in the latest MacOS versions you must be authorized to monitor the screen via Kaseya Remote Control (KRC). See the KB article on how to set up the </span><span data-contrast="auto">security permissions: </span><a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/hc/en-gb/articles/360006723178"><span data-contrast="none"><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fhelpdesk.kaseya.com%2Fhc%2Fen-gb%2Farticles%2F360006723178">https://helpdesk.kaseya.com/hc/en-gb/articles/360006723178</a></span></a><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="41" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">The macOS 64-bit </span><span data-contrast="auto">a</span><span data-contrast="auto">gent </span><span data-contrast="auto">does</span><span data-contrast="auto"> not support</span> <span data-contrast="auto">uninstall</span><span data-contrast="auto"> in this release.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="41" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">If </span><span data-contrast="auto">the </span><span data-contrast="auto">macOS 64-bit agent </span><span data-contrast="auto">is installed with </span><span data-contrast="auto">the lack of </span><span data-contrast="auto">VSA </span><span data-contrast="auto">licenses, add</span><span data-contrast="auto"> more licenses </span><span data-contrast="auto">and </span><span data-contrast="auto">then </span><strong><span data-contrast="auto">reinstall</span></strong><span data-contrast="auto"> the 64-bit agent (</span><strong><span data-contrast="auto">no uninstall</span></strong><strong><span data-contrast="auto"> is </span></strong><span data-contrast="auto">required</span><span data-contrast="auto">).</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="41" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">T</span><span data-contrast="auto">he Agent Procedure Editor</span> <span data-contrast="auto">feature </span><span data-contrast="auto">is not supported</span><span data-contrast="auto"> on </span><span data-contrast="auto">macOS 10.15 Catalina</span><span data-contrast="auto"> in this release</span><span data-contrast="auto">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h3 data-id="kinstall">KInstall </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="33" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"> <span data-contrast="auto">Due to the latest Microsoft Windows update, t</span><span data-contrast="auto">he latest version of </span><span data-contrast="auto">Microsoft C++ Redistributable package should be installed </span><span data-contrast="auto">prior to</span><span data-contrast="auto"> installing </span><span data-contrast="auto">KInstall</span><span data-contrast="auto"> on your </span><span data-contrast="auto">agent</span><span data-contrast="auto">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559739":160,"335559740":259}"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559739":160,"335559740":259}"></span> </li> </ul><h3 data-id="authentication-1">Authentication </h3> <ul><li><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559739":160,"335559740":259}">Due to the fix for the remembered device, you need to clear your cache and cookies once the patch is applied as a one-time event.</span></li> </ul><p><span data-contrast="auto">These issues will be resolved in an upcoming release.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p> </p> <p><span data-ccp-props="{"201341983":0,"335559685":360,"335559739":160,"335559740":259}"> </span></p> <p> </p> </article> </main>