Ask the Community
Groups
How do I enable Debug logs in QuickBooks Desktop Connector? - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="question"><strong>QUESTION</strong></h3> <p>How do I enable Debug logs in QuickBooks Desktop Sync Tool?</p> <h3 data-id="resolution"><strong>RESOLUTION</strong></h3> <p>In the <strong>QuickBooks Desktop Connector</strong>, navigate to <strong>Settings > Log Settings</strong> and change the Log Level to <strong>Debug </strong>and hit save.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/ELLHTUYWXECI/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img></p> <p>Once completed, please retry the items that are not working and you will get more detailed logging that can be sent to our support and development team. </p> <p><strong>Logs are located at:</strong></p> <p>C:\Users\{currentUser}\AppData\Local\QBConnector - Please send this to support for further troubleshooting.</p> <p> </p> <p><strong>APPLIES TO</strong></p> <p>QuickBooks Desktop Sync Tool v2</p> <p> </p> </article> </main>