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Live Connect pop-up “Open Kaseya Live Connect?” - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem:</strong></p> <p>Live Connect throws a pop-up message each time “Open Kaseya Live Connect?”.</p> <p>This is seen every time when the application is launched from Google Chrome. However, this message is not seen on other browsers say Firefox or Edge. </p> <p> </p> <p>Screenshot below: </p> <p><strong><img src="https://us.v-cdn.net/6032361/uploads/migrated/Y6WPF4JB8T1Q/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img></strong></p> <p> </p> <p> </p> <p><strong>Solution:</strong></p> <p>This is not a Kaseya issue, it is an intentional change in Chrome v77 -<a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.google.com%2Fchrome%2Fthread%2F14194567%3Fhl%3Den">https://support.google.com/chrome/thread/14194567?hl=en</a></p> <p>It is the browser that displays prompt to launch a 3rd party protocol. The option to save the setting was removed in v77.</p> <p>There is a workaround described in the thread - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.google.com%2Fchrome%2Fthread%2F14194567%3Fmsgid%3D15347344">https://support.google.com/chrome/thread/14194567?msgid=15347344</a></p> <p> </p> </article> </main>