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9.5.7d (9.5.7.3096) Maintenance Release – 6 August 2021 - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><span data-contrast="none">The VSA 9.5.7d </span><span data-contrast="auto">(9.5.7.3096</span><span data-contrast="auto">)</span> <span data-contrast="none">release includes new features, enhancements, and bug fixes described in the topics below. For minimum system and agent requirements, see these topics in the </span><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2Freqs%2F%23home.htm"><span data-contrast="none">Kaseya R95 System Requirements Guide</span></a><span data-contrast="none">: </span><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2Freqs%2F%2311465.htm"><span data-contrast="none">Kaseya Server Minimum Requirements & Configuration</span></a> <span data-contrast="none">and </span><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9050000%2Freqs%2F%23home.htm"><span data-contrast="none">Agent Minimum Requirements</span></a><span data-contrast="none">. </span><span data-contrast="none"> </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <h1 aria-level="1" data-id="release-schedule"> <span data-contrast="none">Release Schedule </span><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":0,"335559740":259}"> </span> </h1> <ul><li data-leveltext="" data-font="Symbol" data-listid="1" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <strong><span data-contrast="none">Scaled SaaS deployment –</span></strong> Friday<span data-contrast="none">, August 6th, 6 pm EST</span><span data-contrast="none"></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span> </li> <li data-leveltext="" data-font="Symbol" data-listid="1" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <strong><span data-contrast="auto">Full SaaS deployment – </span></strong>Saturday<span data-contrast="auto">, August 7th, 7 am EST</span><span data-contrast="auto"></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="1" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <strong><span data-contrast="none">General Availability (on-prem customers)</span></strong><span data-contrast="none"> - Monday, </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259,"469777462":[720],"469777927":[0],"469777928":[1]}">August 9th</span> </li> </ul><p><strong><span data-contrast="auto">Note:</span></strong><span data-contrast="auto"> SaaS customers will be informed of their maintenance window via </span><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fstatus.kaseya.net%2F"><span data-contrast="none"><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fstatus.kaseya.net">https://status.kaseya.net</a></span></a><span data-contrast="auto">. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Dates are subject to change at short notice. On-prem customers are advised to check this page again prior to attempting an upgrade.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <div> <p><span data-contrast="none"><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">This release requires agent version <strong>9.5.0.25</strong>. Be sure to update your Windows, Mac, and Linux agents after installing this release. </span></span></p> </div> <div> <h1 data-id="deprecations"> <span data-contrast="none">Deprecations</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span> </h1> <p><strong><span data-contrast="none">REST API password-based authentication will be disabled as of October 2021</span></strong><span data-contrast="none">. </span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> <p><strong><span data-contrast="none">After October</span></strong><span data-contrast="none"> you will not be able to authenticate REST API requests using a standard VSA Username and Password combination. </span><strong><span data-contrast="none">To continue working with the REST API you will need to authenticate via OAuth 2.0 or Personal Tokens (see New Features section below)</span></strong><span data-contrast="auto">.</span></p> </div> <h1 data-id="new-features"> <span data-contrast="none">New Features</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span> </h1> <h3 data-id="rest-api-personal-token-authentication"> <span data-contrast="none">REST API: Personal Token Authentication</span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <p><span data-contrast="auto">In this release, </span><strong><span data-contrast="auto">we are happy to introduce Personal Token authentication</span></strong><span data-contrast="auto"> for the REST API. It is a more secure authentication method than using standard VSA User passwords, and you can explicitly control tokens for each VSA User, including the token's expiration period.</span><span data-contrast="auto"> For more information on authentication options, please refer to the following documentation:</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":240}"></span></p> <ul><li> <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FRESTAPI%2F9050000%2F%2337320.htm"><strong><span data-contrast="none">API Authentication</span></strong></a> <span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":240}"> </span> </li> <li> <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FRESTAPI%2F9050000%2F%2337334.htm"><strong><span data-contrast="none">Sample VSA REST API Client</span></strong></a><span data-contrast="none"> </span><span data-ccp-props="{"134233279":true,"201341983":1,"335551550":1,"335551620":1,"335559739":160,"335559740":240}"> </span> </li> <li> <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FVSA%2F9050000%2F%2341858.htm"><strong><span data-contrast="none">Access Tokens</span></strong></a><span data-ccp-props="{"134233279":true,"201341983":1,"335551550":1,"335551620":1,"335559739":160,"335559740":240}"> </span> </li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FRESTAPI%2F9050000%2FUsingOAuth2.0toAccessVSAAPIs.pdf"><strong><span data-contrast="none">Using OAuth 2.0 to Access VSA APIs</span></strong></a></li> </ul><h3 aria-level="2" data-id="coming-soon-user-portal-home-page-and-ticketing"><span data-contrast="none"><em>Coming Soon</em> - User Portal: Home Page and Ticketing</span></h3> <p>The User Portal is in testing and is planned for release in 9.5.7e on 8/23/2021 for both SaaS and On-Premises customers. </p> <p>It will include the following capabilities in its initial release:</p> <ul><li>Display of the User Portal when the end-user double-clicks on the Kaseya icon in the system tray;</li> <li>The ability to submit a user ticket using the simplified ticketing form;</li> <li>Integration with BMS and VSA Advanced Ticketing via VSA’s IT Complete integrations;</li> <li>Integration with Connectwise Manage, Autotask, and TIgerPaw PSAs via MSPassist integrations;</li> <li>A future release tentatively planned for September will restore the custom forms supported by Kaseya Service Desk</li> </ul><h1 data-id="enhancements"> <span data-contrast="none">Enhancements</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span> </h1> <h3 data-id="agent"> <span data-contrast="none">Agent </span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span> </h3> <p><span data-contrast="auto">Restored the ability to distribute Agent installer download links to external users without VSA user accounts. Packages will not be listed on a public download page, but custom packages can be downloaded without authentication using a known link provided by the VSA admin user. To obtain the link: -</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ol><li> <span data-contrast="auto">Go to Agent > Packages > <strong>Manage Packages</strong>.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li> <span data-contrast="auto">Click on the hyper-linked package name. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <br><img src="https://us.v-cdn.net/6032361/uploads/migrated/HY31TC56IBLI/blobid0.png" alt="blobid0.png" class="embedImage-img importedEmbed-img"></img></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> <li> <span data-contrast="auto">Usable link is displayed in Download Package dialogue along with the ability to copy it to clipboard – this link can be used without authentication to VSA.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <br><img src="https://us.v-cdn.net/6032361/uploads/migrated/GNB3SXZ7MWE1/blobid1.png" alt="blobid1.png" class="embedImage-img importedEmbed-img"></img><br></span> </li> </ol><h3 data-id="edge-services"> <span data-contrast="none">Edge Services</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="29" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"> <span data-contrast="none">Modified Host request field in Edge to have original request port.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"></span> </li> </ul><h1 data-id="bug-fixes"> <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559685":720,"335559739":160,"335559740":240}"></span><span data-contrast="none">Bug Fixes</span><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":0,"335559740":259}"> </span> </h1> <h3 data-id="agent-1"> <span data-contrast="none">Agent </span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> <br></span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="28" aria-setsize="-1" data-aria-posinset="13" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where non-breaking space <&nbsp>, <br> and <i> HTML tags displayed while hovering over the agent to load Quick View.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559739":160,"335559740":259}"></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="28" aria-setsize="-1" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Fixed an issue where an “Oops error” was displayed when clicking the download info of the download package window in Agent> Manage Packages.</span></li> </ul><h3 data-id="agent-procedures"> <span data-contrast="none">Agent Procedures</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where Agent Procedures were failing due to certain characters not being escaped. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> <li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where the transfer file () agent procedure step was not working.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span><span data-contrast="auto"></span> </li> </ul><h3 data-id="audit"> <span data-contrast="none">Audit</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="25" aria-setsize="-1" data-aria-posinset="12" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where an error message was displayed when a file was uploaded in the </span><strong><span data-contrast="auto">Audit> Individual Data> Documents</span></strong><span data-contrast="auto"> page.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ul><h3 data-id="backup">Backup</h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="25" aria-setsize="-1" data-aria-posinset="12" data-aria-level="1">Fixed an issue where successful backups were reported as failed in VSA console.</li> </ul><h3 aria-level="2" data-id="desktop-management"> <span data-contrast="none">Desktop Management</span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="23" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Fixed an issue where the Agent Procedures related to deprecated Desktop Management module were executed.</span></li> </ul><h3 aria-level="2" data-id="info-center"> <span data-contrast="none">Info Center </span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="53" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Removed some legacy reports related to the deprecated Endpoint Security module. </span></li> </ul><h3 data-id="installers"> <span data-contrast="none">Installers</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":257}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="4" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"> <span data-contrast="none">Fixed an issue where VSA patch installation would fail in some environments.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":257}"></span><span data-contrast="none"></span> </li> </ul><h3 data-id="monitoring"> <span data-contrast="none">Monitoring</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":257}"> </span> </h3> <ul><li> <span data-contrast="auto">Fixed an issue where columns were added due to unexpected asterisk interaction on the Monitor > Agent Monitoring > </span><strong><span data-contrast="auto">Event Log Alerts</span></strong><span data-contrast="auto"> page.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"></span> </li> <li> <span data-contrast="auto">Fixed an issue where the Create New Event set option was missing on the Monitor > Agent Monitoring> </span><strong><span data-contrast="auto">Event Log Alerts</span></strong><span data-contrast="auto"> page.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":240,"335559991":360}"></span> </li> </ul><h3 data-id="service-desk"> <span data-contrast="none">Service Desk</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="31" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where an error was displayed and the Service Desk drop-down was empty, when navigating to the </span><strong><span data-contrast="auto">Service Desk > Operations > Tickets > Statistics</span></strong><span data-contrast="auto"> window and clicking the Apply button.</span><span data-contrast="auto"> </span> <span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ul><h3 data-id="software-management"> <span data-contrast="none">Software Management</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":257}"> </span> </h3> <ul><li> <span data-contrast="auto">Fixed an issue where Pending Patches was not showing any patches in the ‘Pending Review ‘state. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"></span> </li> <li> <span data-contrast="auto">Fixed an issue where Patch Scan would not detect required Service Stack Update (SSU) as missing on some machines, which would in turn prevent detection and deployment of other missing patches.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"></span> </li> <li> <span data-contrast="auto">Fixed an issue where the patch process required endpoints to connect to the VSA server using port 443 rather than port 5721. </span><span data-contrast="none"></span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":257}"> <br></span> </li> </ul><h3 data-id="system-module"> <span data-contrast="none">System Module</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":257}"> </span> </h3> <ul><li> <span data-contrast="auto">Fixed an issue where the system was attempting to execute an Agent Procedure related to the deprecated Endpoint Security module.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":257,"335559991":360}"></span> </li> <li> <span data-contrast="auto">Fixed an issue where certain Kaseya files were detected as threats by AV. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559739":160,"335559740":257,"335559991":360}"></span> </li> </ul><h3 aria-level="2" data-id="vsa-core"> <span data-contrast="none">VSA Core </span><span data-ccp-props="{"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span> </h3> <ul><li data-leveltext="" data-font="Symbol" data-listid="54" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"> <span data-contrast="auto">Fixed an issue where the VSA web interface could not be accessed using a custom port. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"></span> </li> </ul><p><span data-ccp-props="{"134233279":true,"201341983":1,"335551550":1,"335551620":1,"335559739":160,"335559740":240}"> </span></p> </article> </main>