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BMS > Finance : Unable to generate an invoice for a billable time entry. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Question: </strong></p> <p>I am unable to invoice a billable labor hour to show up in <strong>Finance > Billing review > Labor hours</strong>.</p> <p><strong><img src="https://us.v-cdn.net/6032361/uploads/migrated/XKI7S6GF4516/mceclip1.png" alt="mceclip1.png" class="embedImage-img importedEmbed-img"></img></strong></p> <p><strong>Answer : </strong></p> <p>This occurs if the time entries weren't approved. To allow invoicing of non-approved or submitted time entries so that they can still be invoiced. You will have to make changes in company settings. If this not feasible, you will have to ensure that the employee's timesheet is submitted and approved to be seen in the billing review. <strong><br></strong></p> <p><strong>Admin > My Company > Company Settings > Invoice > Post T&M entries - All</strong></p> <p> </p> <p><strong><img src="https://us.v-cdn.net/6032361/uploads/migrated/S3MWUJCBOO6J/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img></strong></p> <p><strong><img src="https://us.v-cdn.net/6032361/uploads/migrated/ZCG9BICK41BW/mceclip2.png" alt="mceclip2.png" class="embedImage-img importedEmbed-img"></img></strong></p> <p> </p> <p>Please contact <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/hc/en-gb/requests/new" rel="noopener nofollow">Kaseya Support</a> if you continue to receive this error.</p> </article> </main>