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Statement on Flash Player dependencies in Kaseya VSA - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 aria-level="1" data-id="update"><span data-contrast="none">Update:</span></h2> <p>We have released an updated version of our Agent Procedures and Service Desk procedures in 9.5.0.26.</p> <p><a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/hc/en-gb/articles/360006984997" rel="noopener nofollow">9.5.0.26 Patch Release – 25 March 2020 </a><span data-contrast="none"></span></p> <h2 aria-level="1" data-id="background"> <span data-contrast="none">Background</span><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":0,"335559740":259}"> </span> </h2> <p><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Ftheblog.adobe.com%2Fadobe-flash-update%2F" rel="noopener nofollow">Adobe will cease to support Flash Player in December 2020</a><span data-contrast="auto">.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Starting in July 2019, Google Chrome will disable Flash for all sites by default.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <h2 aria-level="1" data-id="vsa-dependencies-on-flash-player"> <span data-contrast="none">VSA dependencies on Flash Player</span><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":0,"335559740":259}"> </span> </h2> <p><span data-contrast="auto">Currently, the editors for Agent Procedures and Service Desk procedures require Flash Player.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Kaseya has already began updating the editors to remove the Flash Player dependencies. Planned GA release timescales for the updated editors: -</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul><li data-leveltext="-" data-font="Calibri" data-listid="2" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <span data-contrast="auto">Q1, 2020 for Agent Procedures</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="-" data-font="Calibri" data-listid="2" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <span data-contrast="auto">Q1, 2020 for Service Desk</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><h2 aria-level="1" data-id="information-for-google-chrome-users"> <span data-contrast="none">Information for Google Chrome users</span><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":0,"335559740":259}"> </span> </h2> <p><span data-contrast="auto">Chrome has two settings available for Flash content: -</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul><li data-leveltext="-" data-font="Calibri" data-listid="2" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <strong><span data-contrast="auto">Ask first (recommended)</span></strong><span data-contrast="auto"> – the user will be prompted to allow or deny individual sites permission to run Flash Player. When using VSA, this prompt will appear when creating or editing an Agent Procedure or Service Desk procedure. </span><span data-contrast="auto">This permission needs to be given again every time Chrome</span><span data-contrast="auto"> is </span><span data-contrast="auto">restarted</span><span data-contrast="auto">.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> <li data-leveltext="-" data-font="Calibri" data-listid="2" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <strong><span data-contrast="auto">Block sites from running Flash</span></strong><span data-contrast="auto"> </span><span data-contrast="auto">–</span><span data-contrast="auto"> </span><span data-contrast="auto">Flash Player will be blocked for all sites. In this configuration, it is not possible to load create or edit an Agent Procedure or Service Desk procedure.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </span> </li> </ul><p><span data-contrast="auto">As of v75, the “ask first” option is the default setting. </span><em><span data-contrast="auto">This is likely to change in v76 so the “block sites” option will be the default.</span></em><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">To continue using the Agent Procedure or Service Desk procedure editors after this update, go to Flash Player content settings (</span>chrome://settings/content/flash<span data-contrast="auto">) and apply the “Ask first” option. This will revert to the v75 default functionality where user will be prompted to allow Flash for each site.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335551550":2,"335551620":2,"335559739":160,"335559740":259}"> <img src="https://us.v-cdn.net/6032361/uploads/migrated/JO7T2YKASQUO/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img></span></p> </article> </main>