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Best Approach for Moving the EndpointDownloads Folder to another Drive or Network Share - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem: </strong>This folder can grow exponentially which can cause the KServer to go down as it consumes all available space.</p> <p><strong>Question: </strong>What is the best way or method for moving the "EndpointDownloads" folder to another drive or network share?</p> <p><strong>Answer: </strong>Follow these steps in the order below, please note that copying the files MUST be done first:</p> <ol><li>Copy files to the new location</li> <li>Rename the actual location, i.e.: <em><img class="emoji" src="https://kaseya.vanillacommunities.com/resources/emoji/anguished.png" title="D:" alt="D:" height="20" loading="lazy"></img>\Kaseya\EndpointDownloads</em> to <em>EndpointDownloads_OLD</em> </li> <li>Create <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fwindows%2Fdesktop%2Ffileio%2Fcreating-symbolic-links" rel="noopener nofollow">symbolic link</a> to a new location from <em><img class="emoji" src="https://kaseya.vanillacommunities.com/resources/emoji/anguished.png" title="D:" alt="D:" height="20" loading="lazy"></img>\Kaseya\EndpointDownloads</em> to the new location</li> </ol><p><strong>Note: </strong>If you incur any issues please contact Kaseya Support via <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/hc/en-gb/requests/new" rel="noopener nofollow">this link</a> and mention Support Ticket #318088 for reference.</p> </article> </main>