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KLC: Unable to Authorize Endpoint Connection When Using a Proxy - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem: </strong>The following error pops up when attempting to KLC to managed machines:<strong><br></strong></p> <p><em>Unable to authorize endpoint connection </em></p> <p><em>Additional Info: Without an authorized endpoint connection, all sessions will be treated as 'offline' Connected With Error - ChannelServer Offline</em></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/QM2WHF82EXPD/2018-09-14-12-33-12.png" alt="2018-09-14_12-33-12.png" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Cause:</strong> A Proxy could be in place, and applications are not set up to redirect to the Proxy and could be hitting the firewall directly. </p> <p><strong>Resolution/Workaround:</strong></p> <ol><li>From an affected machine, log in as an Administrator.</li> <li>Click Start > Run.</li> <li>Type cmd and click OK.</li> <li>In the Command Prompt window, type the following based on the operating system installed on your computer:</li> </ol><p><em>netsh winhttp set proxy</em></p> <p><strong>Example:</strong> <strong>netsh winhttp set proxy adslcache.rmplc.co.uk:8080</strong></p> <ol start="5"><li>Hit enter and close out cmd. </li> </ol><p><strong>Reference: </strong>#314712 - <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsocial.technet.microsoft.com%2FForums%2Fwindows%2Fen-US%2Fe6cbb051-78c8-4338-93eb-ae0f1ec326c7%2Fforce-all-apps-to-use-ie-proxy-settings" rel="noopener nofollow">https://social.technet.microsoft.com/Forums/windows/en-US/e6cbb051-78c8-4338-93eb-ae0f1ec326c7/force-all-apps-to-use-ie-proxy-settings</a> </p> </article> </main>