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How can I add an email address to the CC section? - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="question">Question</h3> <p>How can I add an email address to the CC section?</p> <h3 data-id="resolution">Resolution</h3> <p>We can set up a default cc userid in the Email Template and this template can be then selected in the workflow.<em> </em><u></u><u></u><u></u></p> <p>Note: Once you add a cc to the Email template this will be used in all mail communication depending upon the workflow.</p> <p>1. Navigate to Email Templates, Type the required email address in the CC field.</p> <p><img src="/attachments/token/hjZdnvTQsDpgVBr3ALkoCkn7K/?name=inline1300918820.png" width="1145" height="267" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p>2. Select this template in<strong> Workflow > Notification</strong></p> <p><strong><img src="/attachments/token/axDugJZHM9N8KcAlJ7LiZ7TcX/?name=inline-632314644.png" width="856" height="375" alt="image" class="embedImage-img importedEmbed-img"></img></strong></p> </article> </main>