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ITGlue Icon Missing from the System Module. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem: </strong>Under <strong>System > Customize</strong>, there is no option to enable IT Glue integration:</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/6L21V12DPK7Y/mceclip0.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Resolution: </strong>The culprit here might be that the <strong>FuncList</strong> table in the DB did not get updated as expected. To fix this, run the attached SQL queries:</p> <ul><li>Run the <strong>UpdateFuncList.sql</strong> </li> <li>Then run <strong>UpdateRoleTypeFuncList.sql </strong>- these scripts are part of reapply schema.</li> </ul><p><strong>Note: </strong>Attempting a reapply schema should also help. Also, ensure that this runs against <strong>ksubscribers </strong>database.</p> <p><strong>Applies to: </strong>On-Premise Servers <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FRN%2Findex.asp%2340467.htm" rel="noopener nofollow">9.5.0.12</a> and up. </p> </article> </main>