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Steps to Change the Default Remote Control - Screen Recordings Folder. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Question: </strong>What permissions do I need to set up after I move the Screen Recordings folder to a different drive?</p> <p><strong>Answer: </strong>Screen Recording files are by default stored in <em>C:\Kaseya\Storage</em>. If you are moving this to a different folder, <strong>IUSR</strong> and <strong>IIS_IUSRS</strong> should have correct permission and database needs to be updated with the new drive location.</p> <p><strong>Note: </strong>If the Kaseya directory is located on a drive other than C:, change the drive letter in the step above.</p> <ul><li>Provide full control to <strong>IUSR</strong> and <strong>IIS_IUSRS</strong> users to the folder permissions.</li> </ul><ol><li> Right click on the folder</li> <li> Go to <strong>Properties</strong></li> <li> Click on the <strong>Security</strong> tab</li> <li> Click on the <strong>Edit</strong> button</li> <li> Add <strong>IUSR</strong> and <strong>IIS_IUSRS</strong> users to the folder permissions</li> <li> Click on <strong>OK</strong> to save the settings:</li> </ol><p><em> <img src="https://us.v-cdn.net/6032361/uploads/migrated/830D33QXQDJ9/mceclip0.png" alt="image" class="embedImage-img importedEmbed-img"></img></em></p> <ul><li>Update the database table with the new drive location:</li> </ul><p><em>UPDATE storage.centralstorageconfig</em></p> <p><em>SET StorageLocation = 'E:\Kaseya\Storage' </em></p> <p><em>WHERE StorageLocation = 'C:\Kaseya\Storage'</em></p> <p><strong>Note: </strong>The above query is an example where in drive was changed from C: to E:.</p> <pre class="code codeBlock" spellcheck="false" tabindex="0"></pre> </article> </main>