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Unable to Edit/Delete Agent Package Created by other VSA Users. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Question:</strong></p> <p>How can a Master/System VSA user delete agent install packages created by other VSA users? </p> <p><strong>Answer: </strong></p> <p>An agent package can only be edited/deleted by its owner; not even users with Master/System role and scope, by design. The Master/System user can, however, take ownership of the package and then edit/delete the package as needed: </p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/4Q6JBP7G47IM/inline260693568.png" alt="inline260693568.png" width="718" height="264" class="embedImage-img importedEmbed-img"></img></p> </article> </main>