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Agents are Missing from 'Cloud Backup > Show > Machines'. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Issue: </strong>Agents are missing under "Cloud Backup > Show > Machines".</p> <p><strong>Resolution: </strong>Please follow the below steps:</p> <ul dir="auto"><li>In the VSA, navigate to "Cloud Backup > Configuration > Backup Groups"</li> <li>Here choose the Machine Group you'd like to add</li> <li>Click the <strong>Create</strong> button at the top</li> <li>Choose the drop-down and select the default one normally</li> <li>Click <strong>Save</strong> </li> <li>Go ahead and refresh the browser, or go back to the "Cloud Backup > Machines tab"...</li> <li>You should see those machines at this time:</li> </ul><p><img src="https://us.v-cdn.net/6032361/uploads/migrated/NKYZHYS2KR7O/backup-png.png" alt="backup.PNG" width="825" height="325" class="embedImage-img importedEmbed-img"></img></p> </article> </main>