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Unable to See Any Networks under 'Discovery > By Network'. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Issue: </strong>When we navigate to <strong>Discovery > Networks > By Network</strong> we are unable to see any networks even though there is no filter set.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/E4VKRN0K1VAM/mceclip0.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Note: </strong>When we have a filter set than we would be able to see the networks as per the filters:</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/34W1Q5PV8EDR/mceclip2.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Resolution: </strong>To resolve this, simply navigate to the <strong>System module > Preferences page</strong>; on here click on the <strong>Defaults</strong> button at the bottom of the page:</p> <p> </p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/D83BRX6O6IEI/mceclip0.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Note: </strong>If this doesn't resolve the issue, please engage Kaseya Support via <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/hc/en-gb/requests/new" rel="noopener nofollow">this link</a>.</p> </article> </main>