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QuickBooks sync "General Exception: Unauthorized-401" - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Issue: </strong>Export of data from BMS to QuickBooks account fails with an <strong>Unauthorized-401</strong> error. </p> <p><strong>Cause: </strong>This<strong> </strong>error is mainly seen when the user's credentials are incorrect or your login has expired in the QuickBooks account.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/B9U8AW0ZQN66/401.jpg" alt="401.jpg" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Fix/Workaround:</strong></p> <ol><li>Confirm that the credentials you are using are valid and the latest attempt to login to QuickBooks was successful. </li> <li>If the sync is still failing, attempt to disconnect and reconnect BMS with QuickBooks account. </li> </ol><p> </p> <p><strong>Applies to</strong>: BMS.<br> </p> <p> </p> </article> </main>