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Graphs lose their color when the report is printed to PDF. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Issue: </strong>When the report is printed to PDF, graphs lose their color. When Users run the report and save it as PDF, the background color of the graph is lost:</p> <p> </p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/0W9IKK1CLKI6/report-from-vsa-png.png" alt="Report_from_VSA.PNG" class="embedImage-img importedEmbed-img"></img><img src="https://us.v-cdn.net/6032361/uploads/migrated/V4Q0LQY9TYIX/when-printed-to-pdf-png.png" alt="when_printed_to_PDF.PNG" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Cause: </strong>This happens when the "Background graphics" option is not enabled in the browser via <strong>Settings > Print</strong> or <strong>Ctrl+P</strong></p> <p> </p> <p><strong>Fix/Workaround:</strong></p> <ul><li> <strong>In Chrome: </strong>Enable printing "Background graphics" in the print dialog as shown in screenshot.</li> </ul><p><img src="https://us.v-cdn.net/6032361/uploads/migrated/AFT1VHGRGAZL/2018-01-08-1550.png" alt="2018-01-08_1550.png" class="embedImage-img importedEmbed-img"></img></p> <ul><li> <strong>In IE: </strong>Go to <strong>Page setup... </strong>and make sure "Print Background Colors and Images" is selected:</li> </ul><p> <img src="https://us.v-cdn.net/6032361/uploads/migrated/LMMTLSN1M8BJ/mceclip0.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/Z992CYICSD9N/mceclip1.png" alt="image" class="embedImage-img importedEmbed-img"></img> </p> <div> </div> </article> </main>