Ask the Community
Groups
How to create a view for Service Desk tickets in BMS/Vorex - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION</strong></p> <p>How do I create a view for Service Desk tickets in BMS/Vorex?</p> <p> </p> <p><strong>RESOLUTION</strong></p> <p>To create a view for service desk tickets please go to <strong>Service desk > Tickets</strong> and filter the options for which you want to create a view from search tab.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/46KQHP6KCKKA/view-2.png" width="843" height="410" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p>After that, please click on settings option to create a new view. This will help you to create a view with multiple options selected.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/VFVBHZEHVURD/view-3.png" width="849" height="419" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p><strong>Note</strong>: You can use the same method for every module to create a view </p> <p> </p> <p> </p> <div> </div> </article> </main>