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Patch Detection issue for Security-only Quality Update and Security Monthly Quality Rollup - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="problem">Problem</h3> <p>If a "Security Monthly Quality Rollup" patch has been installed, Software Management incorrectly displays older "Security Only Quality Update" patches as vulnerabilities.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/UP1XZ4EX219N/mceclip0.png" width="698" height="225" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/ZGROAEVALXXC/mceclip1.png" width="693" height="316" alt="image" class="embedImage-img importedEmbed-img"></img></p> <h3 data-id="cause">Cause</h3> <p>This is a known issue with our partner's detection engine, which provides scan data to Kaseya Software Management. Further details can be found in the attached PDF document.</p> <h3 data-id="resolution">Resolution</h3> <p>Our partner will address this issue in a future product update.</p> <p>This problem cannot be corrected via a content change but the PDF document provides some recommended practices as a workaround. All of this applies to administrators using Software Management except for the section labeled "Disable the Unused Patches". SM does not have a feature to "disable" patches, but they can be "rejected".</p> <p>Administrators are recommended to choose which of these practices to follow: -<br>1) Install the Security-only Quality Updates Each Month<br>OR<br>2) Install the Security Monthly Quality Rollups</p> <p>OR</p> <p>3) You can use an advanced override to suppress the patches</p> <p> </p> <p>If following option 2, Security-only Quality Updates released prior to the most recent Security Monthly Quality Rollups will be *incorrectly* displayed as vulnerabilities. To avoid unnecessary deployments, an Advanced Override policy can be used to "reject" Security-only Quality Updates. If you want to remove them, so they do not appear in reports or in the vulnerability then use the SUPPRESS option. </p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/KD6DJC5SQVPM/mceclip0.png" width="716" height="357" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p> </p> </article> </main>