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Kaseya VSA Next Gen Ticketing Quick Start Guide - Connect IT Community | Kaseya
<main> <article class="userContent"> <div> Thank you for using VSA Next Gen Ticketing on the BMS Platform by Kaseya. We have included this Quick Start Guide – designed to help you leverage the features to enhance your ticketing experience from VSA. </div> <div></div> <div> <br>Additionally, we have created video walkthroughs of the new functionality:</div> <p> </p> <div> <p>Ticket Creation, Work, and Close: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseyauniversity.wistia.com%2Fmedias%2F25q2aqjjza" rel="noopener nofollow">https://kaseyauniversity.wistia.com/medias/25q2aqjjza</a> </p> <p>Email Parser and Client Access Portal: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseyauniversity.wistia.com%2Fmedias%2Fca8wc90xhr" rel="noopener nofollow">https://kaseyauniversity.wistia.com/medias/ca8wc90xhr</a> </p> <p>VSA Ticket Info Report: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseyauniversity.wistia.com%2Fmedias%2Fvxj2v71178" rel="noopener nofollow">https://kaseyauniversity.wistia.com/medias/vxj2v71178</a> </p> <p>RMM Integration Settings: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseyauniversity.wistia.com%2Fmedias%2F9hcfh5gvgr" rel="noopener nofollow">https://kaseyauniversity.wistia.com/medias/9hcfh5gvgr</a> </p> <p>Service Billing: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseyauniversity.wistia.com%2Fmedias%2Ftqfuxbqa4e" rel="noopener nofollow">https://kaseyauniversity.wistia.com/medias/tqfuxbqa4e</a> </p> <p>Time Tracking: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseyauniversity.wistia.com%2Fmedias%2Ftqfuxbqa4e" rel="noopener nofollow">https://kaseyauniversity.wistia.com/medias/tqfuxbqa4e</a> </p> </div> </article> </main>