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Not able to attach a document in BMS Knowledgebase - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem:</strong></p> <p>Based on BMS documentation, there is supposed to be an Attachment tab in Knowledgebase but this is not the case when creating a new KB article. </p> <p>Nowhere do we find attachment option. </p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/00P1ZY9HSHGM/mceclip0.png" width="1324" height="476" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p><strong>Solution:</strong></p> <p>Follow the steps outlined below to get the attachment option :</p> <ul><li>Enter the basic details it asks on the page</li> <li>Save it</li> <li>Then you will see an option "Attachments" </li> </ul><p><img src="https://us.v-cdn.net/6032361/uploads/migrated/YNZ6XRYCTCOE/mceclip1.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p> </p> </article> </main>