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How to install a Traverse patch - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION:</strong></p> <p><br>How may I install an emergency Traverse patch provided by Kaseya Support?</p> <p><strong>RESOLUTION:</strong></p> <p><strong>Note: This example uses Windows path notation.</strong></p> <p><strong>Note: This examples uses traverse-9.3.jar. Your release number and patch file name may be named differently. Substitute the appropriate file name in place of traverse-9.3.jar in the example below</strong></p> <p>* Download and unzip the patch provided to a temp location (such as c:\temp\traverse-9.3.jar)</p> <p>* Note the filename of the patch provided (similar to traverse-9.3.jar - the release number may differ)</p> <p>* Back up the existing file - this example assumes the file is named traverse-9.3.jar - the specfic file may differ in release number)<br> copy from TRAVERSE_HOME\webapp\WEB-INF\lib\traverse-9.3.jar to a backup location such as c:\backup\raverse-9.3.jar</p> <p>* Stop all traverse components</p> <p>* Delete the existing file TRAVERSE_HOME\webapp\WEB-INF\lib\traverse-9.3.jar (or as applicable if the release number is different)</p> <p>* Copy the downloaded file to TRAVERSE_HOME\webapp\WEB-INF\lib</p> <p>* Restart all traverse components</p> <p> </p> <p><strong>Roll-back:</strong></p> <p>Should the patch need to be rolled-back, kindly:</p> <p>* Stop all traverse components</p> <p>* Delete the existing file TRAVERSE_HOME\webapp\WEB-INF\lib\traverse-9.3.jar (or as applicable if the release number is different)</p> <p>* Copy the backed up file to TRAVERSE_HOME\webapp\WEB-INF\lib</p> <p>* Restart all traverse components</p> <p> </p> <p><strong>APPLIES TO:</strong></p> <p>All versions of Traverse</p> <p> </p> <p> </p> </article> </main>