Deploying a new NCM adapter - Connect IT Community

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Deploying a new NCM adapter - Connect IT Community | Kaseya

QUESTION:
How do I deploy a new NCM adapter?

RESOLUTION:

On the BVE (SaaS) instance:

Place the .crate file under <TRAVERSE_HOME>/apps/netconf/crates/

Place the adapter directory under <TRAVERSE_HOME>/apps/netconf/adapters

Restart the NCM component

On the DGE and/or DGEx instances:

Place the adapter directory under <TRAVERSE_HOME>/apps/netconf/adapters
Restart the monitoring (Data Gathering Engine) component on all applicable instances

APPLIES TO:

All versions of Traverse

REFERENCE:

None