Office 365® Monitoring Service - Example
Office 365® Cloud Optimizer Service
A Simple and Affordable Office 365 Monitoring, Optimization & Reporting Service.
Our Office 365® Cloud Optimizer Service is our professional service designed for Office 365 customers with a solid
understanding of Office 365, but with a need for enhanced visibility & guidance on optimizing 365 for their organization. It
takes a keen and constant oversight to manage Office 365 efficiently – much more than most small and mid-sized
businesses understand. The benefits of this service include:
Reduced Costs
Improved ROI
Time Savings
Pricing: $1 to $2per month/per Office 365® licensed mailbox
Overview of Service Features
MSP NAME will provide a comprehensive service offering that will monitor, optimize and report on the various
aspects of your Office 365 Cloud services. This offering has three key features; Monitoring; Optimization and Reporting
Monitoring
We’ll get visibility into critical details needed to optimize your Company’s Office 365: <Insert MSP Name> will monitor
more than 100 critical details of your Office 365 Cloud on a daily weekly and monthly basis.
Office 365, Exchange,
SharePoint, OneDrive
Users, Groups, Mailboxes
Settings
Permissions
Licenses
Optimization
We’ll analyze your Office 365 critical details on a daily weekly and monthly basis as needed and make you aware of
ongoing opportunities that exist to ‘Optimize’ your Office 365 Cloud. Customers recognize key benefits from being
‘Optimized’, including:
Reduced Costs
Increased ROI
Time Savings
Increase Visibility
Cross-Sell
Opportunities
Reporting
<Insert MSP Name> will send you an Office 365 Executive Summary Report each month that will save you time by not
having to dig all around for the Office Data or use PowerShell to get it.
Utilization
Adoption
Services
Environments
Sharing
Increased Productivity
Improve Utilization
Reduce Risks
Improve Services
Upsell Opportunities
Over 50 critical details about your Office 365
Utilization, Services & Security
This report is not available from Microsoft
Get Started
We’ll start monitoring 150+ critical details of your Office 365 Cloud Services. We’ll send you an Office 365 Executive
Summary Report each month with 50 hard to find critical details to give you enhanced visibility into your office 365 and to
save you time. Additionally, monthly or quarterly <Insert MSP Name> communicates with the customer and discusses
topics such as increasing Office ROI, improving user productivity or better securing Office 365.
Contact us for more information and to get started reducing costs, getting the most out of your Office 365 investment and
saving yourself time.
What do we monitor?
<Insert Partner Name> will monitor over 100 critical detail including the following tasks on a regular basis, such as:
Example of the over 100 Office 365 critical details we monitor as part of this service:
✔ Office 365 User Details
✔ Office 365 Mailbox Details
Security Password Options
✔ Passwords Expiring Soon
✔ Password Set to Never Expire
✔ Strong Password Required
✔ Strong Password Not Required
Mailbox Permissions
✔ Full Access Granted to Another
✔ Send as Granted to Another
✔ Mailbox Forwarded Externally
✔ Litigation Hold
✔ Blocked by Active Directory
✔ Mobile Devices added in last 7 Days
OneDrive Sharing
✔ Users Sharing Files Externally
✔ Externally Shared OneDrive Files
✔ Externally Shared OneDrive Files - 7
Days
Office 365 Administrator Activity
✔ Office 365 Audit Log
Users & Groups
✔ Office 365 Licenses Allocated
✔ Office Licenses Available
Unused Services
✔ Group Count
✔ Contacts Count
✔ Recently Created Users - 7 Days
✔ Recently Created Users - 30 Days
✔ Licensed OneDrive Users
Mailboxes
✔ Recipient Count
✔ Mailboxes Count
✔ Mailboxes Never Accessed
✔ Mailboxes Not Accessed 30+ Days
✔ Mailboxes Not Accessed 60+ Days
✔ Mailboxes Not Accessed 90+ Days
Groups
✔ Recently Created Groups - 7 Days
✔ Groups Without a Manager
SharePoint
✔ Site Pages Created Recently - 7 Days
✔ Lists Created Recently - 7 Days
✔ Libraries Created Recently - 7 Days
✔Environment Status
Users & Groups
✔ Office 365 Licenses Allocated
✔ Office Licenses Available
Mail
✔ Sent Mail Traffic - 7 Days
✔ Received Mail Traffic - 7 Days
✔Total Mailbox Storage
✔Total Archive Storage
Mailbox Quota Usage
✔ <50%
✔ 50-90%
✔ >90%
✔ Archives over 90% Quota
SharePoint
✔ Team Sites Deployed
Tenant Storage used
✔ Site Pages Created
OneDrive
✔ Storage Usage
✔ Business Sites Deployed