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Office 365® Monitoring Service - Example Service Offering - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Office 365® Monitoring Service - Example</p> <p>Office 365® Cloud Optimizer Service</p> <p>A Simple and Affordable Office 365 Monitoring, Optimization &amp; Reporting Service.</p> <p>Our Office 365® Cloud Optimizer Service is our professional service designed for Office 365 customers with a solid</p> <p>understanding of Office 365, but with a need for enhanced visibility &amp; guidance on optimizing 365 for their organization. It</p> <p>takes a keen and constant oversight to manage Office 365 efficiently – much more than most small and mid-sized</p> <p>businesses understand. The benefits of this service include:</p> <p> Reduced Costs</p> <p> Improved ROI</p> <p> Time Savings</p> <p>Pricing: $1 to $2per month/per Office 365® licensed mailbox</p> <p>Overview of Service Features</p> <p>MSP NAME will provide a comprehensive service offering that will monitor, optimize and report on the various</p> <p>aspects of your Office 365 Cloud services. This offering has three key features; Monitoring; Optimization and Reporting</p> <p>Monitoring</p> <p>We’ll get visibility into critical details needed to optimize your Company’s Office 365: &lt;Insert MSP Name&gt; will monitor</p> <p>more than 100 critical details of your Office 365 Cloud on a daily weekly and monthly basis.</p> <p> Office 365, Exchange,</p> <p>SharePoint, OneDrive</p> <p> Users, Groups, Mailboxes</p> <p> Settings</p> <p> Permissions</p> <p> Licenses</p> <p>Optimization</p> <p>We’ll analyze your Office 365 critical details on a daily weekly and monthly basis as needed and make you aware of</p> <p>ongoing opportunities that exist to ‘Optimize’ your Office 365 Cloud. Customers recognize key benefits from being</p> <p>‘Optimized’, including:</p> <p> Reduced Costs</p> <p> Increased ROI</p> <p> Time Savings</p> <p> Increase Visibility</p> <p> Cross-Sell</p> <p>Opportunities</p> <p>Reporting</p> <p>&lt;Insert MSP Name&gt; will send you an Office 365 Executive Summary Report each month that will save you time by not</p> <p>having to dig all around for the Office Data or use PowerShell to get it.</p> <p> Utilization</p> <p> Adoption</p> <p> Services</p> <p> Environments</p> <p> Sharing</p> <p> Increased Productivity</p> <p> Improve Utilization</p> <p> Reduce Risks</p> <p> Improve Services</p> <p> Upsell Opportunities</p> <p> Over 50 critical details about your Office 365</p> <p> Utilization, Services &amp; Security</p> <p> This report is not available from Microsoft</p> <p>Get Started</p> <p>We’ll start monitoring 150+ critical details of your Office 365 Cloud Services. We’ll send you an Office 365 Executive</p> <p>Summary Report each month with 50 hard to find critical details to give you enhanced visibility into your office 365 and to</p> <p>save you time. Additionally, monthly or quarterly &lt;Insert MSP Name&gt; communicates with the customer and discusses</p> <p>topics such as increasing Office ROI, improving user productivity or better securing Office 365.</p> <p>Contact us for more information and to get started reducing costs, getting the most out of your Office 365 investment and</p> <p>saving yourself time.</p> <p> </p> <p>What do we monitor?</p> <p>&lt;Insert Partner Name&gt; will monitor over 100 critical detail including the following tasks on a regular basis, such as:</p> <p>Example of the over 100 Office 365 critical details we monitor as part of this service:</p> <p>✔ Office 365 User Details</p> <p>✔ Office 365 Mailbox Details</p> <p>Security Password Options</p> <p>✔ Passwords Expiring Soon</p> <p>✔ Password Set to Never Expire</p> <p>✔ Strong Password Required</p> <p>✔ Strong Password Not Required</p> <p>Mailbox Permissions</p> <p>✔ Full Access Granted to Another</p> <p>✔ Send as Granted to Another</p> <p>✔ Mailbox Forwarded Externally</p> <p>✔ Litigation Hold</p> <p>✔ Blocked by Active Directory</p> <p>✔ Mobile Devices added in last 7 Days</p> <p>OneDrive Sharing</p> <p>✔ Users Sharing Files Externally</p> <p>✔ Externally Shared OneDrive Files</p> <p>✔ Externally Shared OneDrive Files - 7</p> <p>Days</p> <p>Office 365 Administrator Activity</p> <p>✔ Office 365 Audit Log</p> <p>Users &amp; Groups</p> <p>✔ Office 365 Licenses Allocated</p> <p>✔ Office Licenses Available</p> <p>Unused Services</p> <p>✔ Group Count</p> <p>✔ Contacts Count</p> <p>✔ Recently Created Users - 7 Days</p> <p>✔ Recently Created Users - 30 Days</p> <p>✔ Licensed OneDrive Users</p> <p>Mailboxes</p> <p>✔ Recipient Count</p> <p>✔ Mailboxes Count</p> <p>✔ Mailboxes Never Accessed</p> <p>✔ Mailboxes Not Accessed 30+ Days</p> <p>✔ Mailboxes Not Accessed 60+ Days</p> <p>✔ Mailboxes Not Accessed 90+ Days</p> <p>Groups</p> <p>✔ Recently Created Groups - 7 Days</p> <p>✔ Groups Without a Manager</p> <p>SharePoint</p> <p>✔ Site Pages Created Recently - 7 Days</p> <p>✔ Lists Created Recently - 7 Days</p> <p>✔ Libraries Created Recently - 7 Days</p> <p>✔Environment Status</p> <p>Users &amp; Groups</p> <p>✔ Office 365 Licenses Allocated</p> <p>✔ Office Licenses Available</p> <p>Mail</p> <p>✔ Sent Mail Traffic - 7 Days</p> <p>✔ Received Mail Traffic - 7 Days</p> <p>✔Total Mailbox Storage</p> <p>✔Total Archive Storage</p> <p>Mailbox Quota Usage</p> <p>✔ &lt;50%</p> <p>✔ 50-90%</p> <p>✔ &gt;90%</p> <p>✔ Archives over 90% Quota</p> <p>SharePoint</p> <p>✔ Team Sites Deployed</p> <p>Tenant Storage used</p> <p>✔ Site Pages Created</p> <p>OneDrive</p> <p>✔ Storage Usage</p> <p>✔ Business Sites Deployed</p> </article> </main>