Ask the Community
Groups
IE11 does not load HTML5 pages on intranet servers - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM:</strong></p> <p>Traverse UI is not loading when specifying my intranet address in the URL of Internet Explorer</p> <p> </p> <p><strong>CAUSE:</strong></p> <p>By default, IE11 has the option 'Display intranet sites in Compatibility View' (under Compatibility View settings) enabled by default. This breaks pages that load HTML5 and fails to load them.</p> <p> </p> <p><strong>WORKAROUND:</strong></p> <p>The work around is to disable this feature:</p> <p>-In IE click on the gear icon in the top right (or press alt-x)<br>-Select 'Compatibility View settings'<br>-Uncheck 'Display intranet sites in Compatibility View' and click 'Close'</p> <p> </p> <p><strong>APPLIES TO:</strong></p> <p>All releases of Traverse that use HTML5 (9.3 onwards)</p> <p> </p> <p><strong>REFERENCE:</strong></p> <p>None</p> </article> </main>