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How long do traps/windows events show on the event manager console? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION<br></strong>How long do traps/windows events show on the event manager console?</p> <p><strong>RESOLUTION<br></strong>The time that an event shows on the event manager console is governed by the <auto-clear> option as described in the User Guide at <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2Ftv%2F9010000%2Findex.asp%2317207.htm">http://help.kaseya.com/webhelp/EN/tv/9010000/index.asp#17207.htm</a></p> <p>The trap rules file specify these values. The default rules file shipped with the product are to be found under <TRAVERSE_HOME>\etc\messages. Any customized rules files may be found at <TRAVERSE_HOME>\plugin\messages</p> <p>You may determine the rule that was matched by generating the Message Event History as Reports --> Custom --> Message Event History. The Message Type column matches the description field in the rules files.</p> <p> <br><strong>APPLIES TO<br></strong>All Traverse versions<br><br><strong>REFERENCE <br></strong>-</p> </article> </main>