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Traverse: Installer User Interface Mode not working - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM<br></strong>Installer GUI not working under Windows 2003. 2008, 2012</p> <p><img src="/attachments/token/JGZ7e1aeprgIoIvkO2yObty0H/?name=Installer+Error+Screen.JPG" alt="Installer_Error_Screen.JPG" class="embedImage-img importedEmbed-img"></img></p> <p><strong><br>CAUSE<br></strong>Compatibility mode or special characters in user name of logged in user</p> <p> </p> <p><strong>RESOLUTION<br></strong>If compatibility mode doesn't work as per: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.zendesk.com%2Fentries%2F89157528">https://kaseya.zendesk.com/entries/89157528</a></p> <p> </p> <p>Please verify there is not special character (as in the screenshot)</p> <p><img src="/attachments/token/JQhnqWYYPHOG5C76RbxNCBvdJ/?name=Installer+Error+Screen2.JPG" alt="Installer Error Screen2.JPG" width="780" height="449" class="embedImage-img importedEmbed-img"></img> </p> <p>If any especial characters are there, the installation will fail, please try a different user (e.g administrator)</p> <p> </p> <p><strong>APPLIES TO<br></strong>All Traverse versions on WIndows<br><br></p> <p><strong>REFERENCE <br></strong><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fblog.lopau.com%2Ffix-installer-user-interface-mode-not-supported%2F">http://blog.lopau.com/fix-installer-user-interface-mode-not-supported/</a></p> <p> </p> </article> </main>