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How do I disable Kaseya Remote Control? - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="question">QUESTION</h3> <p>How do I disable Kaseya Remote Control?</p> <h3 data-id="answer">ANSWER</h3> <p><strong>On the Endpoint:</strong></p> <ul><li>An end-user can choose to disable remote control to that particular workstation by right-clicking the agent icon and choosing the option 'Disable Remote Control'. </li> </ul><p>More information in this article: <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/entries/90522208-Is-there-a-way-to-disable-remote-control-completely-to-an-endpoint-from-kaseya-vsa-" rel="noopener nofollow">https://helpdesk.kaseya.com/entries/90522208-Is-there-a-way-to-disable-remote-control-completely-to-an-endpoint- from-kaseya-vsa-</a></p> <p> <strong>In the VSA:</strong></p> <p><strong>By Machine: </strong></p> <p>Unfortunately, this is currently not possible but a workaround could be that you can use "Remote Control>Machine Policy" and select " "<em>Require Permission. Denied if no one logged in</em>". </p> <p>More information on this page of the helpful: <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9000000%2Findex.asp%232930.htm" rel="noopener nofollow">http://help.kaseya.com/WebHelp/EN/VSA/9040000/index.asp#2930.htm</a></p> <p><strong>By VSA User</strong></p> <p>Option 1</p> <p>This can be achieved by changing the <em>User Role</em> as outlined in this article: <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/entries/91291388-IN-PROGRESS-Disable-remote-control-for-Kaseya-VSA-User" rel="noopener nofollow">https://helpdesk.kaseya.com/entries/91291388-IN-PROGRESS-Disable-remote-control-for-Kaseya-VSA-User</a></p> <p>Option 2</p> <p>You can use "Remote Control>User Role Policy" and select " "<em>Require Permission. Denied if no one logged in</em>". </p> <p>More information on this page of the helpful: <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2F9000000%2Findex.asp%232929.htm" rel="noopener nofollow">http://help.kaseya.com/WebHelp/EN/VSA/9040000/index.asp#2929.htm</a><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2FWebHelp%2FEN%2FVSA%2FR8%2Findex.asp%232930.htm" rel="noopener nofollow"><br></a></p> <div> </div> </article> </main>